Overview
On Site
Contract - W2
Skills
Security Clearance
Microsoft Outlook
Forms
Information Management
Migration
Collaboration
Workflow
Communication
Wiki
Microsoft Office
Documentation
Military
English
French
Training
Microsoft
Management
Process Automation
Job Details
Our Government of Canada Client is looking for a Senior Microsoft 365 Trainer for a long-term engagement. The successful candidate, must posses a Valid Government of Canada Reliability Clearance and will work remotely and play a key role in delivering targeted MS 365 and SharePoint training programs to military and civilian personnel.
Responsibilities:
Required Experience & Skills:
Nice to Have:
Responsibilities:
- Develop and deliver training for MS 365 applications, including SharePoint Online, MS Teams, Outlook, MS Forms, and Defence 365 (D365).
- Train deployed Information Management Officers (IMOs) and users on SharePoint Online usage and best practices.
- Create and maintain training materials: how-to guides, videos, sandbox environments, and SharePoint training sites.
- Run regular live training sessions (biweekly/monthly) and support information management working groups.
- Provide guidance on the migration from SharePoint On-Prem to SharePoint Online.
- Design and deliver orientation programs for new DND personnel.
- Support deployment cycles by preparing IMOs for site setup and management.
- Collaborate on the development of Power Apps, digital workflows, and approval processes using D365.
- Assist in the creation of communication materials, best practices documentation, and digital knowledge repositories (Wikis, FAQs).
- Provide one-on-one and group support for end users across various time zones.
Required Experience & Skills:
- Strong experience in training and supporting end users in Microsoft 365 environments.
- Extensive knowledge of SharePoint Online, MS Teams, and the broader MS 365 suite.
- Experience creating engaging training content (videos, documentation, sandbox exercises).
- Ability to communicate complex information clearly to non-technical users.
- Prior experience training in a government or military environment considered a strong asset.
- Experience with D365 is an asset.
- Bilingualism (English/French) is a plus.
Nice to Have:
- Experience training users on Defence 365/DND Microsoft tenant.
- SharePoint site creation, configuration, and management.
- Experience with Power Apps and process automation.
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