QA Automation Engineer (Salesforce Lightning)

Title: Quality Assurance Automation Tester III

Location: Charlotte, NC (Hybrid)

Interview Process:

• Resume review
• Send them a coding challenge. Candidate must follow instructions and put Pull Request up. Send Pull Request link or username to us
• Set up 1 hour Zoom/Teams interview. Candidate will be required to go over their coding challenge during the interview on the device they completed it on
• Select candidate

Job Description:

Role: QA Automation Engineer (Salesforce Lightning)

Job Responsibilities:

• Help create a culture that motivates teams to ensure zero defects leak into production.
• Work across teams to understand enterprise quality requirements and ensure adoption of core processes and standards.
• Implement the shift-left test strategy as the organization rearchitects our technology platform.
• Partner with DevOps engineers to fully automate testing throughout the release & delivery processes in the CI/CD pipeline.
• Leverage market-leading automation frameworks and tools across all levels of testing that integrate in the automated CI/CD pipeline.
• Participate in the Agile (Scrum) team process, perform required standard testing activities keeping the customer experience top of mind during the testing process.
• Participate in product design reviews ensuring quality practices are baked into the software development and deployment life cycle.
• Work with internal teams to document test environment and test data management container strategies and provisioning for the different types of testing activities.
• Comprehend and decompose user stories/requirements to identify what tests need to be created and automated across all levels of testing.

Qualifications:

• 6+ years of experience in testing automation engineering with both UI based & API based testing.
• Preferred BS/MS in Computer Science, Engineering, or related subject.

Required Skills/Experience:

• Proficiency writing code in JavaScript ES6/TypeScript
• Experience with Cucumber BDD testing framework (Gherkin syntax)
• Experience with Node.js or other JavaScript runtime environments
• Experience with continuous integration / continuous delivery (CI/CD) supporting technologies: GIT, GitLab, Docker.

Preferred Skills/Experience:

• Experience with testing frameworks/libraries like MS Playwright, Cypress, Jest or other cross-browser automation libraries
• Experience with JSforce or other Salesforce API libraries
• Experience in SOQL language is a plus
• Experience with market tools:
• REST-assured, Postman, SoapUI, CA DevTest
• Swagger Hub > SoapUI Pr
• Experience automating API testing and extensive knowledge of creating and leveraging mocks, stubs, and virtual services to fulfill test automation requirement
• Major plus with direct experience in the following:
• Contact center services applications
• Salesforce Lightning CRM - for customer interaction management, case management, workflow management, and 3rd party application integrations.
• Open Span (Pega Systems) - for desktop automation, DOM manipulation, web data scraping, and computer-telephony integration (CTI)
• Financial services technology/ consumer banking testing experience
• AWS and Rest Services
• Automating tests for the full solution stack (unit, business logic, contract, usability, functional, performance)
• Extensive knowledge of:
• White Box Testing practices.
• Software engineering best practices for the full software development life cycle, including coding standards, code reviews, source control, build and release processes, continuous integration and continuous deployment concepts (CI & CD), and test suite development and maintenance.
• Working knowledge of:
• Automated Test-Driven Development (ATDD), Test-Driven Development (TDD) or Behavior-Driven Development (BDD)
• Must be able to provide hands-on training for existing testers in writing and using automation scripts and ensuring best practices are followed.
• Experience in troubleshooting issues and root cause analysis
• Possesses a deep understanding of shift-left test practices and techniques along with the frameworks, and tools that support it.
• Strong written and verbal communication skills.
• Enthusiastic and energetic with an inherent curiosity to break code.

Soft Skills:

• High communication and clarity skills
• Self-starter, figures out things independently, but works collaboratively
• Not afraid to not know something, but to ask when you don't know

Hard Skills:

• Proficiency in scripting languages such as Typescript or JavaScript
• Experience with Playwright or similar end-to-end testing frameworks
• Experience with Cucumber and strong understanding of BDD