Overview
Remote
Depends on Experience
Contract - W2
Contract - Independent
Skills
bpo
Job Details
job description
BPMN, RACI, SIPOC, Lucidchart for process mapping
SLA/KPI frameworks & capacity modeling
Metric formulas, data lineage, BI dashboards
Change control, impact assessment, governance
SOPs, playbooks, scoring rubrics
Telephony, ticketing systems, SFTP/API basics
HIPAA, PII/PHI handling, SOC2 compliance
Must Have BPO/BPMN Process
With Regards,
Saroj Duhan | US IT Recruiter
Naztec International Group LLC.
263 N Jog Road, West Palm Beach, FL 33413
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