Systems Engineer

Overview

On Site
Full Time

Skills

Creative Problem Solving
Customer Experience
Development Management
Customer Service
Retail
Trading
Customer Facing
Management
BMC Remedy
Technical Writing
Information Technology
Computer Science
Cyber Security
Systems Engineering
Perl
Python
Groovy
Shell Scripting
Linux
SQL
Oracle
Database
Java
Middleware
Software Support
Military
Finance
Foreign Exchange
Problem Solving
Conflict Resolution
Leadership
Continuous Improvement
Documentation

Job Details

Your Opportunity

At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together. The SAvE / CTET organization governs the support and operations of the various advanced trading platforms. The organization's mission is to drive 24/7 support and monitoring of our trading platforms and client experience. We enable interactions between development, management, clients, operations, and business.

We are looking for an experienced engineer, who will primarily be responsible for maintaining and supporting the CHARLES SCHWAB production applications environment. Some of these environments include Retail Trading, Active Trader, Institutional, and internally client facing systems. Some responsibilities include responding to alerts and escalations, managing the Remedy Incident Tracking Queue, technical documentation, and independently supporting/configuring complex systems. These responsibilities will expose the associate to a greater support role and a larger impact on the direction and success of their systems

What you have

Required Qualifications:
  • Bachelor's Degree in Information Technology, Computer Science, Cyber Security, related degree field OR related practical experience
  • 3-4 years of Systems Engineering experience
  • 2-3 years of experience with Perl (or Python, groovy, etc.) and Shell Scripting
  • 1-2 years of experience working with Linux environment
  • Ability to correlate symptoms of an issue with procedures in a runbook, and execute on same

Preferred Qualifications:
  • SQL and Oracle Database administrative experience
  • Java and Middleware Software Support Experience
  • Military education or experience may be considered in lieu of civilian requirements listed
  • Financial Equity and Options Markets Experience a plus particularly with Futures and FOREX
  • Strong learning agility, curiosity and problem solving skills
  • Solid written and verbal communicationskills
  • Ability to act independently with limited supervisionwithin scope of responsibility.
  • Leadership skills. Ability to take charge and lead others in service restoration
  • Ability to cross train andprovidedirection for other associates
  • Ability to practice Continuous Process Improvement
  • Proven skills with software archaeology; the ability to troubleshoot, sometimes without detailed, updated documentation, and without constant guidance
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.