Business Analyst

Job#: 2091775

Job Description:

Apex Systems is a world class technology services business that incorporates industry or insights and experience to deliver solutions that fulfill our clients' digital visions.

Apex has an opportunity for a Business Analyst. For applicants who are interested in this opportunity, send your updated resume to Mike Konjoian, Account Manager, at .

Here are the details:

Position: Business Analyst

Location: 100 Hancock Street Quincy, MA (1 day / month)

Duration: 2-3 year contract

**Candidates Must Already Sit Locally In New England**

Rate: Negotiable Based on Experience

Job Description

The Executive Office of Health and Human Services (EOHHS) IT team is seeking a skilled and motivated Business Analyst to actively support the Local Public Health Data Solution implementation project. The Business Analyst will work closely with business stakeholders, project managers, developers, and QA testers to translate requirements into actionable solutions. The ideal candidate will bring strong analytical and communication skills, and exceptional attention to detail. Experience with Salesforce, public health, Jira, and Confluence is preferred.

Core Responsibilities

• Collaborate with business stakeholders to identify, define, document, and validate functional and non-functional requirements.
• Translate business needs into clear user stories, acceptance criteria, and process flows.
• Facilitate workshops, requirement refinement sessions and demonstrations to validate understanding and gain alignment.
• Collaborate with the development team to ensure business needs are accurately reflected in configuration, workflows, and integrations.
• Partner with the broader technical teams to ensure requirements are accurately understood, implemented, and validated through testing.
• Conduct gap analyses and identify opportunities for process improvements or system enhancements.
• Support Quality Assurance by reviewing test cases and validating that the delivered functionality meets requirements and acceptance criteria.
• Assist with change management by providing end-user support, collaborating on training materials and performing system walkthroughs.
• Track and manage documentation to ensure system processes and requirements remain accurate and accessible.
• Provide input into cutover planning and readiness activities including data validation and hyper care support.

Qualifications

Required:

• Bachelor's degree or equivalent experience.
• 3-5 years of experience as a Business Analyst in IT projects.
• Strong understanding of software development lifecycle (SDLC) and Agile methodologies.
• Proven ability to facilitate workshops, elicit requirements, and document business processes.
• Excellent analytical, problem-solving, and communication skills with the ability to translate technical concepts for business users.
• Exceptional attention to detail and a strong desire to learn and adapt in a fast-paced environment.
• Experience using Jira and Confluence for managing requirements, documentation and project workflows.
• Ability to work independently and manage multiple priorities.
• Ability to work effectively in a hybrid work model (on-site and remote collaboration).

Preferred:

• Experience with Salesforce platform as a user or in an analyst capacity.
• Understanding of public health programs or licensing/permitting/ inspections systems and processes.
• Familiarity with data mapping, integrations, or reporting tools.

Work Environment:

• Full-time hybrid role with a mix of on-site and remote work (specific schedule to be determined).
• Must be available for in-person meetings and workshops as needed.
• Requires reliable internet connection and ability to participate in virtual meetings.
• Collaborative, mission-driven environment focused on improving public health services and outcomes across the Commonwealth.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.