Overview
Skills
Job Details
Job Description: Senior Project Manager
Location: Washington DC
Work Arrangement:
- Location: Remote, with 4-6 trips to Washington, DC (no expenses reimbursed).
- Hours: 8 hours/day, 5 days/week.
- Interview Type: Webcam only.
Overview:
The position is housed under the Department of Health Care Finance (DHCF) to support the DC Access System (DCAS). The PMO Lead will act as a senior member of the DCAS Program Management Office (PMO), responsible for ensuring consistency, discipline, and excellence across the Software Development Life Cycle (SDLC). The role requires a highly organized, process-driven leader with expertise in SDLC practices, project governance, vendor management, and cross-agency collaboration.
Key Responsibilities:
- SDLC Leadership & Compliance:
- Enforce and improve DCAS SDLC methodologies, processes, templates, and governance standards.
- Ensure all projects complete requirements, design, QA, UAT, Organizational Change Management (OCM), and readiness activities before implementation.
- Develop and maintain SDLC playbooks, workflows, checklists, and RACI charts.
- PMO Operations & Structure:
- Establish PMO processes, documentation standards, and escalation protocols.
- Serve as the first escalation point for project managers, stakeholders, and vendor partners.
- Implement and oversee project intake, prioritization, and tracking processes.
- Ensure consistent use of approved tools like Smartsheet, JIRA, and SharePoint.
- Project Portfolio Oversight:
- Manage a diverse portfolio of DCAS initiatives, ensuring timelines, risks, and resources are proactively managed.
- Review and approve project plans, schedules, status reports, and artifacts.
- Provide weekly portfolio summaries with progress, dependencies, risk levels, and recommended actions.
- Vendor & Stakeholder Management:
- Act as a senior liaison between internal/external stakeholders and vendor teams.
- Hold vendors accountable for deliverables, timelines, and communication standards.
- Facilitate cross-functional collaboration and ensure clarity of roles and responsibilities.
- Communication & Reporting:
- Establish consistent reporting rhythms, dashboards, and executive updates.
- Translate technical information into actionable updates for leadership and stakeholders.
- Ensure proactive communication about risks, delays, and dependencies.
- Governance, Quality Control & Accountability:
- Validate project artifacts for quality and compliance before approval.
- Ensure adherence to agency policies, procedures, and federal requirements.
- Implement corrective action plans for PMs or vendors when necessary.
- Change Management & Continuous Improvement:
- Lead efforts to enhance PMO efficiency, transparency, and stakeholder satisfaction.
- Identify process gaps and implement improvements.
- Support organizational change management (OCM) initiatives.
Required Skills & Qualifications:
- Technical Expertise:
- 10+ years of project/program management experience in complex technical environments.
- Deep knowledge of SDLC, system integrations, and public sector or eligibility systems.
- Strong experience with tools like Smartsheet, JIRA, and SharePoint.
- Proven ability to enforce processes and maintain structure across teams.
- Leadership & Management:
- 15+ years of experience managing people, performance, and developing processes.
- Strong decision-making, conflict resolution, and escalation management skills.
- Experience with multi-vendor coordination and accountability.
- Professional Competencies:
- PMP Certification required (or must be obtained within 1 year of hire).
- Extremely organized, detail-oriented, and proactive.
- Ability to anticipate risks and issues before escalation.
Additional Requirements:
- Absences greater than two weeks must be pre-approved by CAI management.
- No reimbursable expenses.
- Acceptance of terms and conditions in the Supplier Agreement and Amendment #2022-01.
This role is critical for ensuring the success of DCAS projects through structured governance, proactive management, and cross-agency collaboration.
Note: Please share your Word Format resume along with complete contact details, Work Status, Location and expected bill rate.
Local candidates / and are encouraged to apply.