BI Analyst

Job Title:
BI Analyst

Job Description
We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.

The global technology and services leader that powers the world's best brands, today and into the future. We're solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we're the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.

Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we're proud to be recognized with awards such as "World's Best Workplaces," "Best Companies for Career Growth," and "Best Company Culture," year after year.

Join us and be part of this journey towards greater opportunities and brighter futures.
We are seeking a skilled Business Intelligence (BI) Analyst to join our dynamic BIIG reporting team. This role is integral to our operations across multiple geographical regions and involves collaborating with various clients on global reporting data. You will work on developing and analyzing historical reports, gaining insights from datasets that span different clients and regions.

Key Responsibilities:

• Collaborate with the Global Reporting team to manage, analyze, and report on data for multiple clients across various geographies.
  
  Work with historical data sets to generate comprehensive reports for global applications, ensuring data accuracy and consistency
  
• Utilize BI tools such as UDW, RMS, MFT, PBI, and the newly implemented DOMO platform to produce live global reports.
  
• Engage in data analysis to provide actionable insights for single and multi-client requirements-present data findings to stakeholders, offering recommendations to optimize business processes and enhance decision-making.
  
• Continuously improve reporting processes by leveraging the latest BI tools and techniques.
  
• Ensure all reports are aligned with client requirements and delivered within agreed timelines.
  

Qualifications:

• Bachelor's degree in business, Information Technology, Data Science, or a related field.
  
• Proven experience as a BI Analyst or in a similar role, with a focus on global reporting and data analysis.
  
  Proficiency in BI tools such as UDW, RMS, MFT, PBI, and DOMO.
  
• Strong analytical and problem-solving skills, with an ability to interpret complex datasets.
  
• Excellent communication skills, both written and verbal, with the ability to convey complex information clearly to non-technical stakeholders.
  
• Knowledge in WFM Workforce Management.
  
• Strong organizational skills and attention to detail.
  
• Ability to work collaboratively in a fast-paced, global team environment.
  

At Concentrix, we provide customer experience solutions that may involve handling sensitive data. As part of our hiring process, all candidates must undergo a background check in accordance with applicable law, which will include identity verification and employment eligibility.

The base salary range for this position is $ 38.56 - $55.08 hourly, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies.

Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays, and paid learning days.

The deadline to apply for this position is 10/08/2025.

Location:
USA MI Work-at-Home

Language Requirements:

Time Type:

Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.

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Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.

For more information regarding your EEO rights as an applicant, please visit the following websites:

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If you wish to review the Affirmative Action Plan, please click here .