Overview
Remote
Depends on Experience
Accepts corp to corp applications
Contract - W2
Skills
Electronic Health Record (EHR)
Help Desk
Epic
Tier 1
Technical Support
ServiceNow
Call Center
MyChart
Job Details
- Experience providing both Epic EMR Tier 1 and MyChart Tier 1 support
- Experience working in a help desk/call center environment providing inbound and outbound call support (preferably technical support in nature)
- Experience writing knowledge base articles and tip sheets
- Experience using ticketing systems (in this case ServiceNow experience is preferred)
- Open to working an 11 am- 8pm CT shift
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.