LMS Coordinator

Overview

On Site
Market
Contract - W2
Contract - Independent

Skills

Learning management
End-user training
Target audience
Administrative support
Change request management
Service delivery
Incident management
Customer relationship management
LMS
Administration
Cloud computing
SuccessFactors
Training
Management
SCORM
Microsoft SharePoint
Documentation
Reporting
Governance
Auditing

Job Details


York IT Solutions is hiring LMS Coordinator in contract and hybrid capacity for an exciting opportunity

Role: LMS Coordinator
Location:Remote
Pay Rate:$25.00-$30.00 an hr W2

Required Skills:
Administration/coordination of cloud-based Learning Management System (preferably SuccessFactors LMS)


Responsibilities:
Responsible for executing transactions within the LMS; including the set-up of user accounts, learning profiles, course assignments, and troubleshooting related issues to ensure that all training is accurately delivered to the target audience.
Responsible for managing content within the LMS; including the upload of document and SCORM content, the revision of content and troubleshooting content issues.
Track performance of administrative support within SharePoint based request management list in accordance with service delivery standards and expectations.
Facilitate end-user training of LMS application. Assist with creation and maintenance of training related documentation.
Assist employees and administrators with all LMS-related questions.
Track escalated end-user problems and provide timely status updates. Log all problems and solutions into cloud-based incident management system.
Administer reporting as required by various regulatory agencies and the organization to meet business needs.
Ensure all activity adheres to LMS best practices and governance.
Perform system audit and validation tasks.
Perform additional tasks as needed to support the Learning Technologies business.
Maintains a professional image and exhibits excellent customer relations to internal customer base and coworkers in accordance with our standards and Core Values.