ServiceNow Developer O&M Expert

Overview

On Site
Contract - W2
Contract - Long term

Skills

CAD
ServiceNow
CSA

Job Details

TECHNOGEN, Inc. is a Proven Leader in providing full IT Services, Software Development and Solutions for 15 years.

TECHNOGEN is a Small & Woman Owned Minority Business with GSA Advantage Certification. We have offices in VA; MD & Offshore development centers in India. We have successfully executed 100+ projects for clients ranging from small business and non-profits to Fortune 50 companies and federal, state and local agencies.


Mid ServiceNow Admin/Developer O&M
Washington, DC- Hybrid- Candidates from the DMV areas are preferred
Long term
Client: Federal

Most of the work is of support and enhancements. Looking for candidates who worked in O&M kind of engagements and have experience in all the modules listed.
Experience:
  • 5 years of experience administrating ServiceNow platforms
  • 5 years in Agile development
Education:
Bachelor's Degree
Certification(s):
ServiceNow Certified System Administrator (CSA) and Certified Application Developer (CAD)
Skillset:
  • ServiceNow: Knowledge of ServiceNow architecture and products/modules, experience delivering large-scale federal projects on the ServiceNow platform, ability to communicate recommended practices and guidance to customers and project teams
  • Agile development: Analysis, requirements gathering, development, testing, quality assurance, change management, operations and maintenance support
  • Experience with Service Portal
  • Production support/maintenance work, e.g., Upgrade and Clone support
  • Requirements analysis, gap analysis, create stories, create use cases
  • Experience with: ITSM/ITOM/CSM/HAM/FSM/Asset/CMDB
  • Support of integration points to/from ServiceNow (SailPoint, UpStart)
  • Workspace configuration support. (Service Operations Workspace)
  • Experience with dashboards and reporting
  • Virtual Agent/Agent Chat
  • Performance Analytics
  • Rest API

Best Regards,
Ramu Brahmarowthu
Talent Workforce specialist

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.