IT Desktop Support

Overview

On Site
$20 - $22
Contract - W2
Contract - 12 Month(s)
100% Travel

Skills

Active Directory
Remote Support
Printers
Technical Support
Mobile Device Support
Cisco VPN
Computer Networking
Computer Hardware

Job Details

Job Title: IT Desktop Support/Field Services Support
Location: 100% onsite - Hemlock, MI. M-F, 8am - 5pm.
Interview Process: One Round Video Panel Interview, Second Round possible if needed
Pay Range: $20-22/hr.

No overtime Pay

Job Description-

  • Administer Active Directory and manage asset lifecycle.

  • Provide remote/onsite technical support, including smart hands tasks, mobile device support, and end-user equipment moves.

  • Troubleshoot Cisco VPN, antivirus threats, software/hardware issues, printers, and various browsers (Edge, Chrome, etc.).

  • Support cloud applications (Microsoft & 3rd-party), Mac OS (limited), and meeting/conference room setups.

  • Perform workstation imaging, deployment, software/security installations, patching, and system monitoring.

  • Conduct performance testing, diagnosis, and resolution of IT issues; escalate/assign to appropriate teams when needed.

  • Coordinate with media, corporate events, and IT teams for technical support.

  • Escort vendors, manage documentation, onboard/train new hires, and ensure confidentiality.

  • Adapt quickly to changing priorities with strong organization, planning, and interpersonal skills.

Education & Experience:

  • High school diploma required; Associate s degree preferred.

  • Hands-on computer/server/networking hardware experience beyond imaging/deployment.

  • Proficient in time management, communication, and team collaboration.

  • Self-starter with ability to motivate and work in dynamic environments.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

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