Overview
Remote
Depends on Experience
Contract - W2
Contract - 12 Month(s)
No Travel Required
Unable to Provide Sponsorship
Skills
Product Support Analyst
Technical Support
TSDS
Texas Student Data System Customer Support
UAT
User Acceptance Testing
Technical Documentation Technical Writing
Defect Tracking
Stakeholder Communication
Education Systems
Data Submissions
LEA
ESC
Job Details
Required Skills
Texas Student Data System (TSDS) experience (LEA/vendor-level)
Advanced customer service and technical support
Strong verbal and written communication skills
Cross-functional collaboration
Attention to detail and accuracy
Issue prioritization and escalation
User Acceptance Testing (UAT)
Defect tracking and documentation
Training and mentoring team members
Customer relationship management
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