Desktop Support

Overview

On Site
$25 - $30
Contract - W2
Contract - 12 Month(s)

Skills

Desktop Support
IT
Infrastruture

Job Details

Hi,

Please go through the JD and let me know if you are interested.

Role: Desktop Support Engineer
Location: Tampa, FL Day One Onsite
Duration: Contract

Job Summary:

We are seeking a skilled and customer-focused Desktop Support Engineer to provide technical assistance and support for end-users within our organization. You will be responsible for installing, configuring, maintaining, and troubleshooting hardware, software, and network systems in a timely and efficient manner.

Key Responsibilities:

  • Provide first- and second-level technical support to end-users via phone, email, remote tools, or in person.
  • Troubleshoot and resolve hardware issues on desktops, laptops, printers, and other peripherals.
  • Support Microsoft Windows environments including configuration and maintenance.
  • Administer and troubleshoot user accounts and permissions in Active Directory.
  • Install, configure, and troubleshoot software including Office 365, antivirus tools, and custom applications.
  • Set up and maintain user workstations, including OS imaging and hardware deployment.
  • Ensure timely resolution of tickets and maintain accurate documentation of issues and fixes.
  • Assist in managing IT assets and maintaining an up-to-date inventory.
  • Support audio/visual setups and conferencing tools.
  • Escalate unresolved issues to higher-tier support when needed.

Requirements:

  • Proven experience as a Desktop Support Engineer, IT Technician, or similar role.
  • Strong knowledge of Windows 10/11, Active Directory, Office 365, and general networking concepts.
  • Hands-on experience with hardware repair and peripheral configuration.
  • Familiarity with remote desktop applications and help desk software (e.g., ServiceNow, Jira).
  • Excellent communication and customer service skills.
  • Ability to prioritize tasks and work independently or as part of a team.

Dipesh Tanwar

Lead US IT Recruiter

Direct Number :

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