PC Refresh Technician

Overview

On Site
Depends on Experience
Full Time
75% Travel

Skills

Computer Hardware
Active Directory
Microsoft Windows
End-user Computing
LAN
Customer Service
Server Hardware
Incident Management
Installing
Configuration
Windows
Troubleshooting
Active Directory.

Job Details

Job Summary:

We are looking a PC Refresh Technician who will be responsible for installing, troubleshooting and repairing, resolve incidents with PC, LAN/WAN, cloud, O365, Intune, Azure, server, hardware, software and business applications within the organization s computing environment and associated systems when malfunction occurs. They will also perform preventive maintenance to all machines to ensure they are functioning accurately.

The role will require daily travel throughout a designated territory in and surrounding Indianapolis, Indiana.

Major Responsibilities:

  • Support and maintain computer systems, desktops, software, hardware, and applications for multiple site locations in an assigned region.
  • Install, configure, test, maintain, monitor, and troubleshoot end-user and network hardware, peripheral devices, printing/scanning, video conference equipment, software, iOS, Android, and other products to deliver optimal performance.
  • Provide technical advice, guidance, and training to end-user base.
  • Travel to locations performing various functions and tasks.
  • Working knowledge of PC hardware and the ability to identify proper devices and configurations based on customer need.

Qualifications

  • Daytime travel required.
  • Experience in troubleshooting, installation, system maintenance, incident management, change management, customer service and support.
  • Technical knowledge and understanding functions include but not limited to supporting Windows OS, MS Office/O365, Intune, Azure, Entra ID, MS Intune Manager, end user computing systems, hardware, software, application, MDF/IDF, VoIP, network, LAN, WAN, server, mobility, VDI and AVD, Active Directory.
  • Excellent oral and written communication.
  • Move equipment to multiple locations
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.