System Administrator- Harrisburg, PA

Overview

Accepts corp to corp applications
Contract - Independent
Contract - W2
Contract - 11 month(s)

Skills

Performance Management
Preventive Maintenance
Project Management
Tablet
Software Installation
Network Security
Service Desk
Asset Management
Inventory
Problem Solving
ServiceNow
Configuration Management
Laptop
Microsoft SCCM
Computer Hardware
BIOS
Documentation
Systems Management
Videoconferencing
Venture Capital

Job Details

Title: System Administrator
Location: Harrisburg, PA
Duration: Long Term
Interview: In-Person

Onsite

Job Description:

Work Hours Mon. - Fri. 8:00 AM - 4 PM (37.5 hours wk)

Description of Duties

Able to coordinate, communicate, document, track progress and status on initiatives.
Familiarization with project management concepts
Work in a centralized support capacity providing statewide technical assistance on desktop hardware, laptops, tablets, peripherals, and software, and establishing and implementing supported agencies' hardware and software installation standards.
Administer network security. Add/change/delete user accounts, passwords, and account lockouts. Perform machine security patch and virus software upgrades.
Work with other BIT staff to increase familiarity with their functions and how they support computer use throughout the supported agencies.
Coordinates IT asset replacements, upgrades, and enhancements schedules.
Develops, documents, and initiates processes that involve IT asset installations, relocations, and changes.
Responds to Service Desk tickets requiring Level 2 asset management attention.
Processes ServiceNow updates and reconciliations identified through physical inventory reports returned from the field.
Provide level 2 troubleshooting and highly technical problem resolution related to PC hardware, software and peripherals. Utilizes ServiceNow to identify, track and resolve issues.
Utilizes Microsoft Systems Center Configuration Manager to run available hardware and software reports.
Create documentation for technical staff and end user.
Image and configure laptop and desktop hardware.
Create objects in SCCM and AD for devices needing to be imaged
Post image AD OU verification
Verify drivers are correct
Test images for accuracy on new hardware
Manual bios changes
Update documentation changes during imaging process-submit to Systems Management Supervisor for approval
Familiar with video conferencing platforms, conference room VC setups, troubleshooting.

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