IT Business Analyst

URGENT REQUIREMENT

IT Business Systems Analyst III Technology Adoption Specialist

Location: Chicago, Charlotte, Iselin, or Frisco.

Interview: Immediately

Hybrid in office 2 to 3 days

Job Responsibilities

• Partner with Client s Learning & Development department to create Client specific learning content like videos, job aids, and success stories
• Create new and maintain existing knowledge base articles in Client s technical knowledge base
• Maintain internal SharePoint websites by publishing news articles, promoting technology adoption, and keeping the content up to date
• Meet with Client associates from individual contributors, people leaders, and executive leadership understand their needs, provide best practices, and help influence strategy on collaboration technology
• Survey Client populations to understand how collaboration technology is used at Client, assess results that will influence the collaboration technology roadmap
• Facilitate in-person roadshows and other internal promotional events
• Author communications that inform Client associates of changes, new features, and promote the usage of collaboration technology within Client
• Host office hours style weekly meetings where any Client associate can join to get guidance on how to use collaboration technology
• Provide basic guidance to Client associates on using all technology
• To be clear, this is not a support job and will not require the person to be part of an incident support queue
• Assess the usage of technology platforms and proactively engage lines of business when they are not using the workspaces they have
• For example, if a team in Microsoft Teams is not being used, reach out to the owner to offer support to get started, or recommend they delete the team
• Periodically meet with our vendors to understand their strategic roadmaps, understand how it affects Client associates, and create guidance for Client associates based on the information
• Monitor shared mailboxes, Viva Engage communities, and Teams channels for questions about the collaboration technology platforms

Preferred Skills

• Strong presentation & communication skills
• Experience with Microsoft 365 applications like SharePoint, Microsoft Teams, OneDrive, and Outlook
• Microsoft 365 Certified: Fundamentals certification
• Experience creating no code apps in the Microsoft Power Platform
• Experience creating SharePoint sites
• Experience operating with the agile methodology to get work done (Scrum & Kan Ban)

Submission format for all resumes :

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Rate:  $/hr (W2) all-inclusive without Benefits

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