Looking for Salesforce Service Cloud Architect || Dallas,TX || Fulltime

Hi,

Hope you are doing well.

We do have a position for Salesforce Service Cloud Architect with our Client. Please find the details below and if interested please send me your updated word format resume.

Title: Salesforce Service Cloud Architect

Location: Remote

Duration: Fulltime

Experience: 10+ years

Job Description:

Must Have Technical/Functional Skills:

• Mandatory architect certifications.
• Mandatory knowledge of Service cloud
• Preference will be given on FSL(Salesforce Field Service)
• Preferred implementation expertise in Sales and Service cloud
• Agent force working knowledge will be preferred
• Experience in salesforce org merge, integration and data quality/migration design
• Experience in designing and developing software components and having a very strong Service Oriented Architecture and integration background.
• Salesforce.com integration experience, including between different business systems as well as working with integration tools.
• Proficiency in programming using Salesforce SFDC, Force.com, Java, JavaScript, and XML and their use in the development of CRM solutions.
• Strong experience with configuration, customization, programming with APEX APIs, APEX Triggers, and implementing new instances of Salesforce.com from scratch.
• Strong practical deployment knowledge of VisuaForce, Flex, Salesforce configurations, Apex classes, APEX Web services, API, AppExchange deployment, and Salesforce.com s-controls.
• Ability to define the system landscape, to identify gaps between current and desired end-states, and deliver a CRM solution.
• Additional Salesforce.com experience includes Workflow Alerts and Actions, and Approval Workflow.
• Programming experience with the following languages, J2EE, HTML XML, SQL, Oracle.
• Excellent communication skill required to communicate with executive stakeholders and be on workshops with IT and business.

Roles & Responsibilities:

• Solution Design: Designing scalable and maintainable Salesforce solutions that align with business objectives.
• Integration Management: Leading integration efforts with other systems and platforms.
• Data Architecture: Overseeing data modelling, migration, quality, governance, and backup strategies.
• Performance Optimization: Conducting system performance analysis and optimization.
• Best Practices: Developing and enforcing best practices for Salesforce development and governance.
• Stakeholder Collaboration: Collaborating with business analysts, stakeholders, and development teams to ensure alignment and successful project delivery.
• Mentorship and Leadership: Providing technical leadership, mentoring junior architects and developers, and contributing to internal knowledge sharing.
• Staying Updated: Staying current wi th the latest Salesforce releases, features, and industry trends.
• Data Security and Governance: Ensuring data security, compliance, and adherence to data governance standards.
• Technical Documentation: Creating and maintaining technical documentation, diagrams, and playbooks.
• Troubleshooting: Guiding developers in troubleshooting and resolving production issues.
• Project Delivery: Contributing to the successful delivery and quality of technology solutions by driving discussions and resolving roadblocks.

Thanks and Regards,
Bhakti Chaudhari

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Ztek Consulting Inc.,

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