IT Asset Management Coordinator

Day-to-Day Activities:

IT Asset Management Coordinator this person will be joining the user technology deployment team who are responsible for supporting the 1,800+ users based in their NYC headquarters.

Daily responsibilities will include:

• Tracking entire life-cycle management for each asset in order to maintain warranty, refresh data and end of life data information
• Submit purchase requisitions for laptop/desktop peripherals, coordinating with purchasing team and User Support manager
• Process and coordination for all computer repairs with vendors
• Provide timely communication on issue status and resolution
• Maintain ticket updates for all reported incidents
• Physical counting/audits of all IT Hardware
• Support for the IT Service Catalog for the company technology's implementation and upkeep
• Incorporate unit costs and stock levels into Total Cost of Ownership (TCO) models for business technology for all products and services

Required Skills:

• 2+ years of technical inventory experience [strong hardware/software support]
• Strong experience with formulas in Excel (or G sheets), such as V-lookup/X-lookup
• Experience managing and tracking IT Hardware or procurement of hardware/software
• Experience with data entry and ticketing systems (preferably JIRA)
• Experience with physical counts/auditing of IT hardware
• Excellent customer service and the ability to interact with clients
• Must be able to lift/move 25lbs and be able to assist in unboxing equipment

Preferred Skills:

What will make a candidate stand out:

• Familiarity with ZIP
• Familiarity with CMDB
• Vendor management experience
• Software licensing/renewal experience
• PowerShell experience