Overview
Skills
Job Details
Junior DevOps Support Specialist
Location: 100% Remote | Schedule: Afternoon/Evening Hours
Join our mission-driven team and play a key role in keeping our development and deployment processes running smoothly.
We re looking for a detail-oriented Junior DevOps Support Specialist who thrives in a collaborative, fast-paced environment. If you love solving technical puzzles, streamlining processes, and supporting cross-functional teams, this role is for you.
Your Mission:
Support our development team by ensuring smooth operations from spinning up dealer deployments to troubleshooting VPNs, managing publishing workflows, and handling server maintenance. Your focus and precision will help us deliver better service to our users and more efficiency to our teams.
What You ll Do:
Technical Operations
- Monitor and manage deployment automation and server performance
- Query and update legacy and relational databases
- Assist in setup and maintenance of servers and related infrastructure
Team Collaboration
- Communicate effectively with Development, Product, and Customer Success teams
- Assist in resolving issues and completing server setups
- Follow clear escalation paths and keep stakeholders informed
Process Improvement & Growth
- Identify opportunities to automate, streamline, and improve processes
- Contribute to documentation and internal knowledge sharing
Troubleshooting & RCA
- Investigate and resolve production issues and connectivity problems
- Conduct root cause analysis and create internal reports
Time Management
- Coordinate deployment and publishing activities outside of standard business hours
- Balance day-to-day responsibilities with off-hour operational tasks
What You Bring:
- Detail-oriented mindset with strong problem-solving skills
- Solid understanding of networking basics, VPNs, and server environments
- Comfort with querying SQL databases and working with deployment tools
- Effective communicator and team collaborator
- Ability to work independently and manage priorities during non-traditional hours
Why Join Us?
You ll be part of a supportive, innovative team that values collaboration and continuous improvement. We encourage learning, reward initiative, and provide the tools you need to grow in your career.
Ready to get your hands dirty with real-world DevOps challenges and make an impact from day one?
Apply now by sending your resume through our website to join a team that is building smarter, faster, and better together.