Software Engineering Architect - Marketing Cloud

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Job Category
Software Engineering

Job Details

About Salesforce

We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.

We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.

The Opportunity: Define the Future, Deliver Impact

As a Software Architect at Salesforce, you won't just design systems - you'll be at the forefront of defining scalable, resilient, and intelligent solutions that power the world's most critical business operations. This is a highly influential role where your technical mastery and strategic vision converge to drive groundbreaking innovation.

Here's how you'll make an impact:

• Architecting the Core: Drive the end-to-end architecture for mission-critical products and services, ensuring enterprise-grade scalability, maintainability, and reliability. You'll craft overarching architectural principles, frameworks, and standards.
• Planet Scale Systems: Build marketing tools that connect the world's largest companies with their customers.
• Hands-On Innovation: Maintain your coding edge by dedicating approximately 20% of your time to hands-on development, proof-of-concepts (POCs), and validating new architectural patterns.
• Strategic Partner: Partner directly with SVPs, EVPs, and business leaders to translate complex challenges into actionable technical roadmaps. You'll drive strategic technology initiatives, providing critical input into long-range product requirements and best practices.
• Distributed Systems & Cloud Mastery: Leverage your deep expertise in distributed systems, backend technologies, and diverse cloud environments (AWS, Google Cloud Platform, Alibaba) to architect robust and high-performing solutions.
• Pioneering AI Integration: Spearhead the integration of cutting-edge AI components into our platforms, shaping the future of intelligent CRM.
• Leadership & Mentorship: Cultivate a culture of engineering excellence by actively mentoring and guiding a significant number of engineers (20-100+), fostering their technical development and understanding of complex architectures.
• Cross-Functional Catalyst: Act as a critical liaison, working consultatively across a large engineering organization to improve communication, foster teamwork, and drive technical alignment.
• Continuous Improvement: Champion continuous improvement in platform reliability and serviceability, driving research and prototyping of innovative technologies.
• Operational Excellence: Participate in the team's on-call rotation, applying your deep expertise to resolve complex real-time challenges and ensure highly available services.

Who You Are:

A rare blend of deep technical mastery, strategic vision, and exceptional leadership, ready to tackle the most complex challenges at scale.

• 15+ (ideally 20+) years of hands-on software development experience with a proven track record of designing, building, and delivering large, complex enterprise-grade projects.
• Understanding of Marketing technologies including but not limited to web tracking solutions, email marketing solutions and high scale marketing automation.
• Mastery across multiple programming languages and platforms, with a strong understanding of architectural patterns for highly scalable and resilient systems.
• Demonstrated expertise in architecting and implementing distributed systems, backend technologies, and cloud-native solutions (AWS, Google Cloud Platform, Alibaba experience highly valued).
• A passion for innovation, with experience driving research, POCs, and integrating emerging technologies like AI.
• Exceptional ability to independently craft and deliver strategic technical reports and performance presentations to executive leadership and external audiences.
• Proven success in fostering technical performance architecture that addresses the most complex performance bottlenecks.
• Deep experience in setting long-term design strategies that span multiple complex projects.
• Strong informal mentorship capabilities, with a passion for guiding and developing engineering talent. You build an environment for clear and open discussion, involving the right people to resolve critical issues.
• Comfortable working within short release cycles and the full software development lifecycle, with experience in publicly released, multi-release products.
• Proficiency with Agile development methodologies (e.g., Scrum).
• A related technical degree is required.

In office expectations are 10 days/a quarter to support customers and/or collaborate with their teams.

Accommodations

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

For Washington-based roles, the base salary hiring range for this position is $230,700 to $351,800.

For California-based roles, the base salary hiring range for this position is $251,900 to $384,100.