Overview
On Site
USD 20.00 - 25.00 per hour
Full Time
Skills
Printer Support
Supervision
Writing
Management
Customer Service
Continuous Improvement
Collaboration
Root Cause Analysis
Technical Writing
Technical Training
Documentation
Purchasing
Acquisition
Printers
Computer Hardware
Network
Policies and Procedures
HP
CompTIA
Attention To Detail
Taxes
Life Insurance
Business Transformation
Law
Job Details
Description (Travel Printer Support)
REQUIRED SKILLS:
1. Strong organization skills.
2. Ability to work under general supervision.
3. Ability to work accurately in high-pressure situations.
4. Ability to communicate both verbally and in writing with users of varying levels of education and experience.
5. Must stay current with advances in computing technology.
6. Manual dexterity to use computer keyboards.
7. Must have reliable transportation
8. Ability to travel between campus buildings and to remote facilities as needed
9. Ability to handle on-call responsibilities as directed
10. An affinity for providing exceptional customer service and continuous improvement.
ESSENTIAL FUNCTIONS:
1. Install, configure, and support end-user devices, peripherals, and software.
2. Respond to and resolve service requests and incidents.
3. Support hardware refresh and facility technology deployment projects.
4. Collaborate with Analyst II and Supervisor for escalations and complex issues.
5. Performs root cause analysis and provides technical documentation when appropriate.
6. Provide basic technical training to end users.
7. Maintain accurate asset tracking and documentation.
8. Participate in proactive support activities such as rounding in clinical and business spaces.
9. Makes hardware acquisition recommendations including helping users assess needs and providing any necessary quotes and purchasing guidance.
10. Assists with the planning and acquisition of new and existing facilities concerning computing devices, monitors, and peripherals such as printers, scanners and related hardware.
11. Maintains current knowledge of hardware, software and network technology and recommends modifications as necessary; and performs other duties of a similar nature as required.
12. Responsible for maintaining standard production levels
13. Assist in process and procedure enhancement and development.
14. Maintains and demonstrates professional competency according to departmental policies and procedures.
15. Complies with organization and department policies and procedures.
Skills
print, hp, hp engineer, print engineer, print support, support tech
Additional Skills & Qualifications
High School Diploma REQUIRED. Bachelor's degree and CompTIA A+ is PREFERRED.
Preferred Skills
1. Mobility to work in a standard office setting and to use standard office equipment, including a computer.
2. Stamina to maintain attention to detail despite interruptions
3. Strength to lift and carry objects weighing up to 40 pounds
Pay and Benefits
The pay range for this position is $20.00 - $25.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Charlotte,NC.
Application Deadline
This position is anticipated to close on May 26, 2025.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
REQUIRED SKILLS:
1. Strong organization skills.
2. Ability to work under general supervision.
3. Ability to work accurately in high-pressure situations.
4. Ability to communicate both verbally and in writing with users of varying levels of education and experience.
5. Must stay current with advances in computing technology.
6. Manual dexterity to use computer keyboards.
7. Must have reliable transportation
8. Ability to travel between campus buildings and to remote facilities as needed
9. Ability to handle on-call responsibilities as directed
10. An affinity for providing exceptional customer service and continuous improvement.
ESSENTIAL FUNCTIONS:
1. Install, configure, and support end-user devices, peripherals, and software.
2. Respond to and resolve service requests and incidents.
3. Support hardware refresh and facility technology deployment projects.
4. Collaborate with Analyst II and Supervisor for escalations and complex issues.
5. Performs root cause analysis and provides technical documentation when appropriate.
6. Provide basic technical training to end users.
7. Maintain accurate asset tracking and documentation.
8. Participate in proactive support activities such as rounding in clinical and business spaces.
9. Makes hardware acquisition recommendations including helping users assess needs and providing any necessary quotes and purchasing guidance.
10. Assists with the planning and acquisition of new and existing facilities concerning computing devices, monitors, and peripherals such as printers, scanners and related hardware.
11. Maintains current knowledge of hardware, software and network technology and recommends modifications as necessary; and performs other duties of a similar nature as required.
12. Responsible for maintaining standard production levels
13. Assist in process and procedure enhancement and development.
14. Maintains and demonstrates professional competency according to departmental policies and procedures.
15. Complies with organization and department policies and procedures.
Skills
print, hp, hp engineer, print engineer, print support, support tech
Additional Skills & Qualifications
High School Diploma REQUIRED. Bachelor's degree and CompTIA A+ is PREFERRED.
Preferred Skills
1. Mobility to work in a standard office setting and to use standard office equipment, including a computer.
2. Stamina to maintain attention to detail despite interruptions
3. Strength to lift and carry objects weighing up to 40 pounds
Pay and Benefits
The pay range for this position is $20.00 - $25.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Charlotte,NC.
Application Deadline
This position is anticipated to close on May 26, 2025.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.