Technical Business Analyst (Dynamics 365 & Payments)

Overview

Hybrid
Depends on Experience
Accepts corp to corp applications
Contract - W2
Contract - Independent
Contract - 12 Month(s)
10% Travel
Unable to Provide Sponsorship

Skills

Technical Business Analyst
Dynamics 365
Payments
ACH payment
IS20022 SWIFT

Job Details

Role: Technical Business Analyst (Dynamics 365 & Payments)

Locations: Atlanta, GA/ Chicago, IL (Hybrid Onsite)

Duration: 12+ Months Contract

Note: Candidate needs to be in the office 3-4 Days every week. Local or candidates from adjacent states only.

Role Overview:

·         We are seeking a highly skilled Technical Business Analyst with expertise in retail banking and payment systems and hands on experience with Microsoft Dynamics 365 applications

·         This hybrid role bridges business needs and technical solutions ensuring successful delivery of banking and payment related projects leveraging Dynamics 365

Key Responsibilities:

·         Business Requirement Gathering Collaborate with stakeholders to elicit document and validate requirements for retail banking and payment processes

·         Azure DevOps Backlog Refinement Maintain and refine user stories acceptance criteria and prioritize backlog items for development teams

·         Solution Design Support Translate business needs into functional specifications for Dynamics 365 modules Finance Customer Service Payments

·         Process Mapping Optimization Analyze workflows identify gaps and recommend improvements aligned with industry best practices

·         Integration Data Management Support integration of Dynamics 365 with core banking systems payment gateways and third-party applications

·         Testing Quality Assurance Develop test cases coordinate UAT and ensure solutions meet functional and regulatory requirements

·         Documentation Training Prepare user guides process documentation and deliver training sessions for end users

·         Compliance Security Ensure adherence to banking regulations PCI DSS standards and data privacy requirements

Required Skills Qualifications:

·         Education Bachelor’s degree in Business Finance Computer Science or related field

Experience:

·         5 years as a Business Analyst in retail banking or payments domain

·         3 years working with Microsoft Dynamics 365 Finance Operations Customer Engagement

Technical Skills:

·         Strong understanding of payment systems card processing and banking operations

·         Familiarity with Azure DevOps API integrations data migration and SQL

·         Soft Skills Excellent communication stakeholder management and problem-solving abilities

Preferred Qualifications:

·         Experience with Agile methodology and tools Jira Azure DevOps

·         Knowledge of IS20022 SWIFT and ACH payment standards

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