Overview
Skills
Job Details
Role: Technical Business Analyst (Dynamics 365 & Payments)
Locations: Atlanta, GA/ Chicago, IL (Hybrid Onsite)
Duration: 12+ Months Contract
Note: Candidate needs to be in the office 3-4 Days every week. Local or candidates from adjacent states only.
Role Overview:
· We are seeking a highly skilled Technical Business Analyst with expertise in retail banking and payment systems and hands on experience with Microsoft Dynamics 365 applications
· This hybrid role bridges business needs and technical solutions ensuring successful delivery of banking and payment related projects leveraging Dynamics 365
Key Responsibilities:
· Business Requirement Gathering Collaborate with stakeholders to elicit document and validate requirements for retail banking and payment processes
· Azure DevOps Backlog Refinement Maintain and refine user stories acceptance criteria and prioritize backlog items for development teams
· Solution Design Support Translate business needs into functional specifications for Dynamics 365 modules Finance Customer Service Payments
· Process Mapping Optimization Analyze workflows identify gaps and recommend improvements aligned with industry best practices
· Integration Data Management Support integration of Dynamics 365 with core banking systems payment gateways and third-party applications
· Testing Quality Assurance Develop test cases coordinate UAT and ensure solutions meet functional and regulatory requirements
· Documentation Training Prepare user guides process documentation and deliver training sessions for end users
· Compliance Security Ensure adherence to banking regulations PCI DSS standards and data privacy requirements
Required Skills Qualifications:
· Education Bachelor’s degree in Business Finance Computer Science or related field
Experience:
· 5 years as a Business Analyst in retail banking or payments domain
· 3 years working with Microsoft Dynamics 365 Finance Operations Customer Engagement
Technical Skills:
· Strong understanding of payment systems card processing and banking operations
· Familiarity with Azure DevOps API integrations data migration and SQL
· Soft Skills Excellent communication stakeholder management and problem-solving abilities
Preferred Qualifications:
· Experience with Agile methodology and tools Jira Azure DevOps
· Knowledge of IS20022 SWIFT and ACH payment standards