Scrum Master, Consultant

Job Description

Your Role

The Advanced Analytics teamdelivers data-driven insights, advanced analytics, and AI infrastructure solutions to support strategic decision-making and operational excellence across Stellarus. The Scrum Master will report to the Director of Advanced Analytics. In this role you will manage Agile processes and infrastructure-related initiatives, coordinate cross-functional collaboration, and facilitate communication between technical, business, and infrastructure stakeholders. Your leadership will ensure the team's work is prioritized, blockers are removed, and both analytics and infrastructure project milestones are met-enabling impactful solutions that advance our mission.

Responsibilities

Your Work

In this role, you will:

• Agile Team Support - Serves as the Scrum Master/Team Coach for Agile teams.
• Educates and leads one or more Agile teams in Scrum, Built-in Quality, Kanban and Scaled Agile (SAFe) principles and practices.
• Facilitates Program Increment (PI) Planning readiness by preparing the Agile team for PI Planning and supporting the team to create PI plans, objectives, and business values.
• Collaborates with other Scrum Masters, Agile Coaches and Product Management roles across the enterprise to help business units mature on the path towards business agility.
• Leads iteration execution by facilitating team events (e.g., backlog refinement, team planning, team sync, team review and demo, retrospective).
• Manage the intake process for new work requests, ensuring all stories are properly documented, prioritized, and tracked in Jira
• Review submitted user stories for completeness and confirm critical dates and requirements are included
• Coordinate cross-functional collaboration to align timelines, remove blockers, and ensure project milestones are met
• Facilitate communication between technical and non-technical stakeholders to clarify processes and expectations
• Monitor and follow up on outstanding incidents and tickets, ensuring timely closure and reporting status to stakeholders
• Confirm resource allocations and capacity planning for upcoming quarters in partnership with managers and technical leads
• Maintain and share documentation for team processes, architecture, and project roadmaps
• Support knowledge transfer and onboarding for new team members

Qualifications

Your Knowledge and Experience

• Requires bachelor's degree or equivalent experience and Scaled Agile (SAFe) Certification and 7 years of Project Management skills or Scrum Master experience.
• Requires Scaled Agile (SAFe) certification: Scrum Master or Product Owner/Product Manager (POPM).
• Preferred Scrum Master certification (PSM II, PSM III, CSP, CTC); CSM, A-CSM (Scrum Alliance certifications).
• Preferred experience as a Scrum Master role for minimum of two years for a Scrum team.
• Preferred experience using JIRA and AgilePlace.
• Required: Experience managing Agile processes and AI infrastructure projects in a cloud environment (such as AWS, Azure, or Google Cloud)
• Desired: Familiarity with cloud-native tools and technologies supporting analytics and AI workflows
• Desired: Demonstrated ability to coordinate cross-functional teams and facilitate effective communication between technical, business, and infrastructure stakeholders
• Desired: Strong documentation skills and experience with Confluence or similar platforms
• Desired: Experience in resource planning and capacity management for Agile teams

#LI-CP3

About the Team

About Stellarus and the Ascendiun Family of Companies

Stellarus, launched in January 2025, is designed to scale innovative healthcare solutions that support customers in creating a health care experience deserving of their family, friends, and neighbors.

Stellarus is part of a family of organizations that is overseen by a nonprofit corporate entity named Ascendiun. The Ascendiun Family of Companies also includes Blue Shield of California and its subsidiary, Blue Shield of California Promise Health Plan and Altais, a clinical services company.

Stellarus' vision is to empower its customers to create a healthcare experience that is worthy of their family, friends, and neighbors. Stellarus' objective is to offer innovative, modern, scalable solutions that challenge the health care status quo. This very closely aligns with Blue Shield of California's vision by using innovation to improve quality, affordability, and experience for members.

To achieve our mission, we foster an environment where all employees can thrive and contribute fully to address the needs of the various communities we serve. We are committed to creating and maintaining a supportive workplace that upholds our values and advances our goals.

Our Values:

At Stellarus, our core values of agility, trust, drive, courage and service shape our approach to developing innovative product offerings.

Our Workplace Model:

At Stellarus and the Ascendiun Family of Companies, we believe in fostering a workplace environment that balances purposeful in-person collaboration with flexibility. As we continue to evolve our workplace model, our focus remains on creating spaces where our people can connect with purpose - whether working in the office or through a hybrid approach - by providing clear expectations while respecting the diverse needs of our workforce.

Two Ways of Working:

• Hybrid (Default): Work from a business unit-approved office at least two (2) times per month (for roles below Director-level) or once per week (for Director-level roles and above).Exceptions:

o Member-facing and approved out-of-state roles remain remote.

o Employees living more than 50 miles from their assigned offices are expected to work with their managers on a plan for periodic office visits.

o For employees with medical conditions that may impact their ability to work in-office, we are committed to engaging in an interactive process and providing reasonable accommodations to ensure their work environment is conducive to their success and well-being.

• On-Site: Work from a business unit-approved office an average of four (4) or more days a week.

Physical Requirements:

Office Environment - roles involving part to full time schedule in Office Environment. Based in our physical offices and work from home office/deskwork - Activity level: Sedentary, frequency most of work day.

Please click here for further physical requirement detail.

Equal Employment Opportunity:

External hires must pass a background check/drug screen. Qualified applicants with arrest records and/or conviction records will be considered for employment in a manner consistent with Federal, State and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or disability status and any other classification protected by Federal, State and local laws.