MS Dynamics CRM Developer

Overview

Remote
Depends on Experience
Accepts corp to corp applications
Contract - W2
Contract - 18 Month(s)
25% Travel

Skills

Dynamics 365 CE
C#
X++
.Net

Job Details

Title: MS Dynamics CRM Developer

Location: Remote(Travel Required to PA)

Duration: Longterm

Job Description:

  1. 5+ years experience in developing and configuring business applications within the MS Dynamics 365 CE CRM landscape.
  2. Deep understanding of Dynamics 365 CE capabilities including Dynamics 365 Customer Service, including customization, configuration, and user management.
  3. Strong knowledge of Contact Center applications (e.g., Telephony & IVR based solutions), self-service web portals, and native mobile applications.
  4. Requires advanced knowledge of Dynamics 365 CE functionalities and a proven track record of successfully delivering at least 2 Dynamics CE implementation projects for high volume contact centers.
  5. 3+ experience configuring Dynamics 365 Customer Service functionality including Omnichannel, Unified Routing, etc.
  6. Requires hands on experience with integrating Dynamics 365 CE with back-office systems (e.g., ERP) and payment gateways.
  7. Familiarity with Agile development methodologies.
  8. Proficient in the Microsoft Office 365 suite of business software including Teams, Word, Excel, and PowerPoint, plus proficient in Microsoft ADO Testing Module.
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