Senior PeopleSoft System Support Analyst

Salary: Depends on Qualifications
Location : Houston, TX
Job Type: Regular Full-time
Job Number: 15360
Department: Universal Services
Opening Date: 07/30/2025
Closing Date: 8/30/2025 11:59 PM Central
Max Number of Applicants: 100

Position Description
About Harris County and Universal Services:

Harris County Universal Services (Universal Services) is transforming the way the County does business and seeking a Senior PeopleSoft System Support Analyst -TL & Payroll to join our team.
Universal Services is the enterprise IT solutions center for the departments and offices of Harris County, providing Information Technology, Public Safety and Justice Technologies, 311 Constituent Engagement Services, Fleet Services, and Records and Information Governance Services.
Harris County is the third largest and most diverse county in the nation, with a population of more than 4.7 million. Harris County Commissioners Court, the County's governing body, directs a budget of more than $4 billion providing essential services including flood control, infrastructure, healthcare, housing, and justice administration.
This is a great time to join Universal Services as we enhance critical services to Harris County residents and internal customers.
Position Overview:

This position is responsible for the functional support of the PeopleSoft Human Capital Management (HCM) platform v9.2 Time and Labor Processing, Support and Payroll Processing. The ideal candidate will have extensive experience supporting Production processing for Time and Labor, TL Rules, Compensation policies and system related configurations tied to it within ERP system.
Responsibilities include requirements gathering, configuration, testing, and end-user support of the HCM production application. The role provides functional expertise and contributes to system improvements and enhancements for an enterprise-wide deployment.

Additionally, this role plays a critical part in configuring the system with any new TL work groups, understand upstream and downstream impact to ERP system and provide System specific guidance and recommendations to the business owners.
Job Responsibilities:

• Coordinate with end-users to understand business needs and requirements
• Assist in the analysis and design of PeopleSoft deliverables based on business requirements
• Create and support the generation of functional specifications
• Educate and advise Harris County staff on PeopleSoft HCM functionality, with emphasis on Human Resources /Time and Labor / Payroll/Commitment Accounting.
• Collaborate with technical teams to develop, test, and document enhancements and modifications
• Possess a strong blend of functional and technical knowledge, particularly in Time and Labor, Payroll for NA Processing.
• Identify underlying records and retrieve data on an ad-hoc basis, as needed
• Ensure project deliverables meet business requirements
• Adhere to established methodology, controls, and quality standards
• Ability to work independently with minimal supervision as well as collaboratively in a team environment.

Harris County is an Equal Opportunity Employer
;br> If you need special services or accommodations, please call or email
This position is subject to a criminal history check. Only relevant convictions will be considered and, even when considered, may not automatically disqualify the candidate.

Requirements
Education:

• Associate's degree

Experience:

• Seven (7) to Ten (10) years of Techno-Functional experience supporting PeopleSoft version 9.1 or above.
• Seven (7) to Ten (10) years of Techno-Functional experience supporting PeopleSoft Time and Labor and Payroll

Knowledge, Skills, & Abilities:

• Experience with PeopleSoft Payroll for North America or Similar ERP
• 7 years' experience using Peoplesoft v9.1 or above, preferably v9.2 or similar ERP
• Skill in facilitating requirements meetings and in accurately understanding and interpreting requirements from Business requirements.
• Ability to translate ERP business requirements into Functional Design documents.
• Ability to do research and analysis independently and work on System related Proof of concepts.
• Skill in troubleshooting production issues and in the use of troubleshooting and analytical tools and methodologies.
• Thorough knowledge of Software Life Cycle management and Change management methodology.
• Skill in mapping business processes and comparing those processes to ERP best practices
• Work independently and collaborate with cross-functional teams
• Must possess excellent interpersonal and written/oral communication skills.
• Experience using Microsoft Office package (Excel, Access, PowerPoint, Word)
• Proficiency in PeopleSoft Query and SQL writing
• Strong leadership skills
• Strong verbal and written communication skills
• Capable of managing multiple assignments simultaneously
• Self-starter with initiative

NOTE: Qualifying education, experience, knowledge and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications.
Preferences
Education:

• Master's Degree
• Bachelor's Degree

Experience:

• Experience working within the public sector.
• Ten (10) years or more of Techno-Functional experience supporting PeopleSoft Time and Labor and Payroll

General Information
Location:

• 1111 Fannin St., Houston, TX 77002

Work Arrangement:

• Hybrid (4 days onsite/1-day WFH)

Work Schedule:

• 8 hours/day

Employment may be contingent on passing a drug screen and meeting other standards.

Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.

HARRIS COUNTY EMPLOYEE BENEFITS

Harris County offers a highly competitive benefits program, featuring a comprehensive group health plan and defined benefit retirement plan.
The following benefits are offered only to Harris County employees in regular (full-time) positions:
Health & Wellness Benefits

• Medical Coverage
• Dental Coverage
• Vision Coverage
• Wellness Plan
• Life Insurance
• Long-Term Disability (LTD) Insurance
• Employee Assistance Program (EAP)
• Healthcare Flexible Spending Account
• Dependent Care Flexible Spending Account

Paid Time Off (PTO)

• Ten (10) days of vacation leave per year (accrual rate increases after 5 years of service)
• Eleven (11) County-observed holidays
• One (1) floating holiday per year
• Paid Parental Leave
• Sick Leave

Retirement Savings Benefit

• 457 Deferred Compensation Plan

The following benefits are available to Harris County employees in full-time and select part-time positions:

• Professional learning & development opportunities
• Retirement pension (TCDRS defined benefit plan)
• Flexible work schedule*
• METRO RideSponsor Program*

* Participation may vary by department.
In accordance with the Harris County Personnel Regulations, group health and related benefits are subject to amendment or discontinuance at any time. Harris County Commissioners Court reserves the right to make benefit modifications on the County's behalf as needed.
For plan details, visit the Harris County Benefits & Wellness website:
01

Which of the following best describes your highest level of education completed as it relates to this position?Qualifying information must be documented in the Education section of your application.

• High School or GED diploma
• Associate Degree
• Bachelor's Degree
• Master's Degree or higher
• None of the above

02

Please describe your educational background including level of education completed, area of study and completed major and minor programs.
03

Which of the following best describes your verifiable Techno-Functional experience supporting PeopleSoft version 9.1 or above?(To be considered, qualifying experience must be documented in your application's employment history)

• Less than seven (7) years
• Seven (7) years but less than eight (8) years
• Eight (8) years but less than nine (9) years
• Nine (9) years or more
• I do not have this experience

04

Please provide details about your verifiable Techno-Functional experience supporting PeopleSoft version 9.1 or above.Do not use "Please see Resume" or "See Resume"(To be considered, qualifying experience must be documented in your application's employment history)Please include your (a) role(s), (b) types of organizations, (c) scope of duties and responsibilitiesIf you do not have this experience, please type "None" in the space provided.
05

Which of the following best describes your verifiable Techno-Functional experience supporting PeopleSoft Time and Labor and Payroll?(To be considered, qualifying experience must be documented in your application's employment history)

• Less than seven (7) years
• Seven (7) years but less than eight (8) years
• Eight (8) years but less than nine (9) years
• Nine (9) years or more
• I do not have this experience

06

Please provide details about your verifiable Techno-Functional experience supporting PeopleSoft Time and Labor and Payroll.Do not use "Please see Resume" or "See Resume"(To be considered, qualifying experience must be documented in your application's employment history)Please include your (a) role(s), (b) types of organizations, (c) scope of duties and responsibilitiesIf you do not have this experience, please type "None" in the space provided.
07

Do you have experience working within the public sector?

• Yes
• No

08

Which of the following describes your level of proficiency using a personal computer and common office software such as MS Office Suite (Word, Excel, PowerPoint, and Outlook). Please select your level of proficiency based on the following descriptions:Advanced:A person with this level of skills is able to produce very large, complex formal documents that require a table of contents, footnotes, endnotes, bookmarks, and other special elements; a wide range of graphic effects, and use advanced techniques for analyzing and manipulating data. Has full mastery of Macro commands and skills to tie the objects together into a cohesive system by using Macros and Visual Basic for Applications code. Makes interactive presentations by using hyperlinks and action buttons.Intermediate:A person with this level of skills is able to customize toolbars, import and insert graphs, embed Excel data, and elaborate reports. Understands the concepts of databases and is able to work with charts and to use the list management capabilities of Excel. Able to use complex query techniques, create efficient forms and reports, and create Macros to automate these forms. Makes interactive presentations by using hyperlinks and action buttons.Basic:A person with this level of skills is able to use basic formatting, editing, printing functions, and understands the document page setup. Has the ability to enter and correct data, modify a workbook, format a worksheet, and use printing functions. Understands the different database concepts and structures and is familiar with data validation and is able to create a simple presentation in PowerPoint, run it, and print it.Entry Level:A person with this level of skills has the ability to open, create, save and modify documents in Word, send and receive email in Outlook and create spreadsheets in Excel. Format documents for printing, comfortable using the printer menu to preview documents. Has ability to change the font, the margins, insert or delete pages and use the built-in spellchecker and grammar check.

• Advanced
• Intermediate
• Basic
• Entry Level
• Not proficient

Required Question