ITOM Engineer

  • Plano, TX
  • Posted 19 hours ago | Updated 18 hours ago

Overview

On Site
Full Time
Accepts corp to corp applications
Contract - Independent
Contract - W2

Skills

IT Operations
ServiceNow
Event Management
Mapping
Server Administration
Virtual Machines
Servers
Configuration Management
ITIL
Cloud Computing
Microsoft Azure
OCI
IBM
Agile
DevOps
WMI
Secure Shell
SNMP
Windows PowerShell
SOAP
JavaScript
LDAP
Active Directory
Configuration Management Database
Performance Monitoring
Microsoft Office
Microsoft Excel
Microsoft PowerPoint
Microsoft Windows
Unix Administration
Network
Routers
Switches
Firewall
Load Balancing
XML
JSON
Java
Regular Expression

Job Details

  • Minimum of 3-year experience with ServiceNow ITOM platform
  • Minimum of 5+ years working on a team as part of a large IT organization
  • ServiceNow Administration certification a plus
  • Minimum of 3-year experience with Discovery, Event Management, Service Mapping, and CMDB
  • Experience with Mid Server Administration, VM and containerized mid servers
  • Minimum of 3 years' experience with Configuration Management, ITIL v4 certification a plus
  • Working experience in Multi Cloud solutions (Azure, Google, OCI, IBM, etc)
  • Working knowledge and experience of Agile and DevOps methodologies, scoping work through enhancements and stories, scoping requirements
  • Proven execution of strategic service data models
  • Experience with WMI, SSH, SNMP, PowerShell, REST, SOAP, and JavaScript
    • Experience working with LDAP, Active Directory, and SUDO a plus
    • Experience with a converged platform a plus
  • Experience integrating with tools to federate data into the CMDB, multi-source CMDB functionality 42
  • Experience working with Performance Monitoring Tools and Metrics
  • Proficient with Microsoft Office tools; Excel, PowerPoint, Word
  • Intermediate Windows and Unix administration skills
  • Familiarity with network concepts (routers, switches, firewalls, NSG, load balancing)
  • Familiarity with the following concepts: XML, and JSON/script language
  • Intermediate to deep understanding of Java RegEx
  • Ability to work in US (PST) hours as needed.
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