IT Support Specialist

Overview

On Site
Depends on Experience
Full Time

Skills

Operating Systems
Software Support
Hardware Support
Network Basics
System Installation & Imaging
Help Desk Tools
Remote Support Tools
Security Awareness
Customer Service & Communication
Analytical & Problem-Solving Skills

Job Details

Job: IT Support Specialist
Location: Columbia, SC (Onsite)
Contract to Hire Role
This is a junior-to-mid level technical support role that requires a high level of professionalism in a financial/banking work environment.
Candidates should have a least one year of experience in an IT support role, preferably in person in a formal government or corporate setting. Professional maturity is valued over technical skill.

Required Skills

  • Minimum 2 years of experience in the following areas:
    • IT End User Support
    • Microsoft Windows 10 & 11
    • Microsoft Office Suite
    • Printer Support
    • Hardware/Laptop Support
    • PC Imaging and Building

Preferred Skills

  • A+ Certification
  • End User Network Support
  • Exposure to Information Security
  • Experience in On-site/In-person IT Support
  • Proficiency in Microsoft Teams
  • Asset Management knowledge
  • Familiarity with Help Desk Ticketing Systems (ITSM)
  • Background in Banking, Finance, Legal, Judicial, or Accounting domains is a plus
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

About Refulgent Technologies Inc.