Overview
On Site
Depends on Experience
Accepts corp to corp applications
Contract - W2
Contract - 12 Month(s)
No Travel Required
Able to Provide Sponsorship
Skills
Artificial Intelligence
Customer Engagement
Customer Relationship Management (CRM)
Fit/gap Analysis
IT Management
Management
Mentorship
Microsoft
Migration
Salesforce.com
Telecommunications
Job Details
Looking for a Technology Lead Developer with relevant 10+ years of experience in designing and implementing Microsoft D365 CRM solution. This role requires extensive experience and expertise in D365 CRM customizations, developing custom AI/Copilot-led functionalities in the telecom domain and managing complex integrations.
Key Responsibilities:
- Lead the Salesforce to D365 CRM migration project.
- Design and implement custom AI/Copilot functionalities.
- Conduct fit-gap analysis to identify and implement alternate solutions within the Microsoft ecosystem to replace Salesforce custom-built functionalities.
- Oversee and manage complex system integrations.
- Provide technical leadership and mentorship to the project team.
- Ensure the delivery of high-quality, scalable, and efficient solutions.
Candidates with extensive experience on D365 CRM CE and Salesforce are preferred.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.