Strategy & Operations Lead (Change Manager)

Overview

Remote
Hybrid
Accepts corp to corp applications
Contract - W2
Contract - Independent

Skills

Change Management
Problem-Solving
Operations
Governance
Documentation
Rollout
Translate
Workflow
Management Consulting
Process Redesign
Model Design

Job Details

Strategy & Operations Lead (Change Manager)

Location: 100% Remote

Role Overview

We are seeking an experienced IT Strategy, Operating Rhythm & Transformation Consultant to support our team in assessing current-state ways of working, identifying improvement opportunities, and driving execution of operating rhythm and governance changes.

The ideal consultant brings strong strategic thinking, excellent communication and facilitation skills, and a proven consulting toolkit to translate ambiguity into clear problem statements, actionable recommendations, and high-quality deliverables.

Key Responsibilities 1. Discovery & Analysis

  • Conduct structured discovery sessions and stakeholder interviews to understand the current operating model, processes, decision flows, and team interactions

  • Identify pain points, gaps, inefficiencies, and root causes across people, process, technology, and governance

  • Synthesize qualitative and quantitative data into clear insights and problem statements

2. Strategy & Recommendation Development

  • Develop hypotheses, options, and recommendations for operating model and workflow improvements

  • Redesign or enhance operating rhythms, including:

    • Meeting cadences

    • Governance structures

    • Decision-making forums

    • Cross-functional touchpoints

  • Translate insights into strategic frameworks and compelling narrative storylines

3. Execution & Change Support

  • Partner with leaders and teams to implement agreed-upon operating model and rhythm changes

  • Support rollout of new processes, meeting structures, communication norms, and accountability mechanisms

  • Monitor progress, identify risks, and adjust execution plans as needed

4. Facilitation & Collaboration

  • Facilitate workshops, working sessions, and alignment forums to gather input, build consensus, and drive decisions

  • Act as a thought partner to leadership and cross-functional teams, bringing clarity and structure to ambiguous discussions

5. Deliverable Creation

  • Develop executive-ready presentations, analyses, frameworks, and documentation

  • Produce materials that clearly communicate insights, recommendations, and implementation plans

  • Create documentation that supports long-term adoption and sustainability of new operating rhythms

Required Skills & Experience

  • 5 10+ years of experience in:

    • Management consulting

    • Strategy

    • Operating model design

    • Organizational effectiveness or related roles

  • Strong analytical and strategic problem-solving capabilities

  • Excellent communication, facilitation, and storytelling skills

  • Proven experience leading discovery sessions and designing improved operating rhythms

  • High proficiency in creating executive-level deliverables (decks, frameworks, narrative documents)

  • Strong stakeholder management skills across multiple organizational levels

  • Ability to work independently, manage deadlines, and drive work with minimal oversight

Preferred Qualifications

  • Experience with organizational design, business process redesign, or enterprise transformation initiatives

  • Background in technology, product, or cross-functional operating models (preferred but not required)

  • Familiarity with change management practices and adoption strategies

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.