UX Researcher - B2B

Overview

On Site
USD 50.00 - 70.00 per hour
Full Time

Skills

Business-to-business
Military
Health Care
Product Management
Product Research
Process Modeling
Process Mapping
Mentorship
Research
Business Process
Data Science
User Experience
Interaction Design
Information Architecture
Content Strategy
User Research
Focus Groups
Presentations
Software Development
Sales
Marketing
Analytics
Google Analytics
Tableau
Microsoft Power BI
Agile
Web Content
Accessibility
WCAG
Taxes
Life Insurance
SEP
Partnership
Collaboration
Business Transformation
Law

Job Details

Duration: 12+ months
Location: 100% REMOTE
Our client is dedicated to serving our nation's military and Veterans. We have the honor to support federal agencies in their efforts to advance the United States health care system and improve the overall health and well-being of all those who serve or have served our country. Our health services are designed to help everyone live healthier lives.

This role sits within Technology Product Management and Design organization. The organization manages activities for a specific product or group of products, from product research, definition and planning through design, development, release and end-of-life.

Team members in this role use their knowledge of user research methods, and human centered design to assess products and processes to enhance the overall user experience and create usable and accessible digital products. This role requires familiarity with a wide range of UX research methods, and the ability to facilitate discovery through focus groups and user interviews.
This role also requires flexible skills in process design and process mapping, familiarity with front-end technologies, and the ability to interact with and win support from team members at varying levels cross-company. Team members in this role exhibit a high degree of ingenuity and resourcefulness and work well with ambiguity.

Role capabilities:
  • Has responsibility and capability to work multiple platforms
  • Works independently
  • Advocate and explain user-centered research and design principles to clients, stakeholders, and colleagues
  • Provide direction on client projects and mentor colleagues on UX
  • Create templates, patterns and design standards to support UX staff and operations
  • Correct UX issues in designs, products and services
  • Present designs and/or research to clients and stakeholders
  • Consistently identifies gaps in knowledge documents and procedures and recommends opportunities for improvement
  • Provides ideas on how technology can improve business processes
  • Incorporates business objectives when evaluating processes to remove redundancies and waste
  • Recommends solutions for multiple channels
  • Understands and applies the concepts of data science in operational systems
  • Has moderate familiarity with many technologies and shares this with others
  • Gathers data using appropriate methods
  • Scans external resources for data relevant to the organization
  • Identifies decision points that can be informed by data and evidence

JOB QUALIFICATIONS
Portfolio demonstrating cross channel expertise and skill in creating user centric experiences
5+ years' experience in user experience design, interaction design, information architecture, content strategy, or similar roles.
3+ years' experience incorporating user feedback in the design process (user research, NPS, focus groups, user data, etc).
3+ years of experience working with and presenting to cross functional stakeholders such as Software Development, Product, Operations, Sales, Marketing, etc.
1-2 years experience using metrics and analytics (e.g. Google Analytics, Tableau, PowerBI, etc) in order to identify improvements and continually optimize based on data and defined success measures
1-2 years' experience in a sr role
1+ year's experience designing for users of all demographics and abilities.
1+ year's experience with Agile software development

Preferred:
Bachelor's Degree in human centered design, design, or related field
Experience with Web Content Accessibility Guidelines (WCAG)
Experience Level
Intermediate Level
Pay and Benefits
The pay range for this position is $50.00 - $70.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Atlanta,GA.
Application Deadline
This position is anticipated to close on Sep 12, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

About TEKsystems c/o Allegis Group