Oracle CCB (Customer Care and Billing) Consultant

Overview

Hybrid
$50 - $65
Accepts corp to corp applications
Contract - Independent
Contract - W2
Contract - 6 Month(s)

Skills

Conflict Resolution
Cloud Computing
Collaboration
Communication
Computer Science
Customer Care and Billing
Customer Engagement
Customer Service
Data Migration
Gap Analysis
Information Technology
Issue Resolution
LinkedIn
Mentorship
Migration
OUAF
Optimization
Oracle
Oracle CC&B
Performance Tuning
Problem Solving
Proposal Writing
Request For Proposal
SaaS
Solution Architecture
Testing
Thought Leadership
Training
Writing
Billing

Job Details

Job Description -

Oracle CCB (Customer Care and Billing) Consultant
Location: Hybrid Seattle, WA
Duration: Long-term Contract
MOI: Skype

Need 4 page resume
Need LinkedIn profile &Local DL Copy

Key Responsibilities:
- Lead and support Oracle CCB solution architecture and configuration for utility clients
- Engage with business and technical stakeholders to gather, define, and document requirements
- Develop and implement Oracle CCB solutions that meet business and regulatory requirements
- Participate in and lead RFP (Request for Proposal) responses, including solutioning, scoping, and writing technical sections
- Conduct gap analysis, recommend best-fit solutions, and drive design workshops
- Support data migration, integration, and testing activities related to Oracle CCB
- Collaborate with cross-functional teams to ensure seamless delivery of Oracle CCB solutions
- Assist in performance tuning, issue resolution, and optimization of Oracle CCB environments
- Provide thought leadership, training, and mentoring to client and internal teams as needed

Required Skills & Qualifications:
- 7+ years of experience in Oracle CCB implementation and consulting within the Utilities sector
- Strong functional and technical expertise in Oracle Customer Care and Billing
- Proven experience contributing to or leading RFP processes, including technical proposal writing
- Knowledge of Utilities customer service, billing processes, meter-to-cash cycles, and industry regulations
- Experience with Oracle Utilities Application Framework (OUAF)
- Hands-on experience in configuration, extension development, and integration using Oracle CCB
- Excellent problem-solving, communication, and client engagement skills
- Bachelor s degree in Computer Science, Information Technology, or a related field

Preferred Qualifications:
- Experience with Oracle Utilities Customer Cloud Service (CCS) is a plus
- Familiarity with cloud migrations and SaaS models for utilities
- Prior experience working with major utility companies or large-scale CCB transformation projects

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

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