IT Operations and Support Specialist

Overview

On Site
Depends on Experience
Contract - W2
Contract - 6 Month(s)
No Travel Required

Skills

A+
Desktop Support
IT Support
Printer
hardware
ticket
Windows
Computer Hardware
Customer Support
Documentation
IT Operations
Laptop
Microsoft Office
Microsoft Windows
Printer Support
IT Service Management
imaging
Technical Support

Job Details

Hi,

I am Looking for IT Operations and Support Specialist for my client at Columbia, SC.

This is an IT operations and customer support position. IT customer support functions include MS Windows, MS Office, local and network printing, audio/visual connectivity in conference rooms, and office network wired and wireless connectivity. IT operations support functions include information security audit research, third party vendor coordination, asset management/inventory, imaging computers, contributing to the team's process/procedure documentation updates. Use of a ticketing system will be required to track all work. This is a junior-to-mid level technical support role that requires a high level of professionalism in a financial/banking work environment. Candidates should have a least one year of experience in an IT support role, preferably in person in a formal government or corporate setting. Professional maturity is valued over technical skill.


Required Skills

Minimum of two years of experience with the following:

-IT End User Support
-Microsoft Windows 10, 11
-Microsoft Office Suite
-Printer Support
-Hardware/Laptop Support
-PC Imaging/Building

Preferred Skills:

-A+ Certified
-End User Network Support
-Information Security Exposure
-On-site/In-person IT Support
-MS Teams
-Asset Management
-Help Desk Ticketing System (ITSM)
-Banking, finance, legal, judicial or accounting background is a plus

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.