AEM Support Lead (DAM)

Overview

On Site
Depends on Experience
Contract - W2
Contract - Independent
Contract - 6 Month(s)

Skills

AEM DAM
L2 and L3 Support
Adobe Marketing Solutions

Job Details

Role: AEM Support Lead (DAM)

Location: Orlando, FL
Job Description:
Good experience of AEM 6.5 and cloud

Expertise in AEM DAM

Oversee management and optimization of AEM Assets, including storage, metadata, version control, user permission management and workflows

Provide L2 and L3 support activities Incident management, Service Requests, minor enhancements, tagging configurations, metadata models

Good knowledge of other integration tools and systems for seamless asset management with other adobe marketing solutions and 3rd party systems

Collaborate and guide business users in clarifying their questions related Assets

Collaborate with other stakeholders and integration teams to resolve any issues

Maintain documentation of DAM configurations, workflows, and troubleshooting procedures

Support in bulk import of assets from various other systems like S3 bucket

Guide and mentor the support engineers

Provide monthly/weekly report to stakeholders like monthly volume, user access, etc.
Experience & Skillset:
8 10 years

AEM 6.5 / AEMaaCS specifically in DAM module

Strong understanding of DAM best practices, industry standards, and trends

Adobe Certified Professional in AEM DAM is preferred

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