Overview
Remote
Up to $65
Contract - Independent
Contract - W2
Contract - 1 Year(s)
Skills
ServiceNow
IT Service Management
Information Systems
Technical Support
Job Details
DESCRIPTION OF PROJECT AND TASKS:
Works on client's key operations and business solutions. Analyzes, designs, and develops client's information systems and program specifications; involved in creation of specification/requirements, and maintenance/ design/build /test phases of systems and applications. May also be asked to provide technical support and analysis of infrastructure projects and production environment; develop upgrade/improvement recommendation; monitor, plan, and measure impact of new products and services. Codes, test and debugs applications and programs. May participate in the application design of systems, including use of analytical techniques. Develops program specifications and detail design documents. Assists in testing, training, and preparation of operations.
Required Skills:
Minimum B.S Degree & Minimum 7 years experience
Hands-on experience with core ServiceNow modules, such as ITSM, Portal, Virtual Agent, and CSM 3+ years
ServiceNow development configuring administration operating and/or troubleshooting experience 2+ years
Experience with ITSM products up to 3 year
Ability to communicate (both orally and written) effectively to various audiences
Ability to create formal documentation for systems administration operations and maintenance
Excellent teamwork skills ServiceNow Certifications:
ServiceNow Certified System Administrator (CSA)
Certified Application Developer (CAD)
Certified Implementation Specialist (CIS) CSM (preferred) or ITSM
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