Sr. Salesforce Development Manager

Job#: 2075836

Job Description:

Sr. Salesforce Development Manager

PERM/FTE role

$136,000/year - $176,000/year

Onsite in Irving, TX or Irvine, CA

The Senior Manager, IT Enterprise Applications - Salesforce Platform oversees the strategy, governance, and delivery of Salesforce across the organization. The role leads a team of technical professionals delivering Salesforce solutions primarily for Health Cloud, Service Cloud, and Data Cloud while establishing a Salesforce Center of Excellence (CoE) to drive best practices, governance, and architectural standards. The Senior Manager will balance hands-on technical leadership and strategic oversight ensuring Salesforce investments are fully optimized to drive business value.

Responsibilities

• Define and execute a Salesforce strategy aligned with digital transformation goals, maximizing return on investment (ROI).
• Establish and scale a Salesforce Center of Excellence (CoE) to standardize governance frameworks, best practices, and architecture.
• Collaborate with executive leadership and business stakeholders to translate business needs into scalable, enterprise-wide Salesforce solutions.
• Align Salesforce solutions with enterprise objectives, and broader IT strategies.
• Partner with Innovations and AI Solutions to advocate for Salesforce innovation and adoption, identifying opportunities to leverage new features and AI-driven capabilities.
• Develop and deliver executive-level presentations on Salesforce strategy, performance metrics, and ROI analysis.
• Lead and develop a high-performing team, fostering innovation and efficiency.
• Provide technical guidance in Salesforce architecture, configuration, and integrations.
• Oversee Salesforce Data Cloud strategy, optimizing data utilization for patient engagement, marketing, and contact centers.
• Ensure smooth integration between Salesforce and other enterprise applications, leveraging APIs, middleware, and external platforms.
• Implement DevOps practices for continuous Salesforce development and deployment.
• Drive security, data management, and compliance best practices across Salesforce applications.
• Other duties and responsibilities as assigned.

Required

• Bachelor's degree in Engineering, Computer Science, Information Technology, Business or related field of study from an accredited college or university. In lieu of degree, 5+ years of experience.
• 8+ years of professional experience in enterprise IT strategy, Salesforce development, architecture, and delivery.
• 4+ years of leadership experience, including leading Salesforce delivery teams or a CoE.
• Experience working with business leaders to align technology with strategic goals.
• Proven in-depth expertise in Health Cloud, Service Cloud, and Data Cloud for Contact Center, Marketing, and Legal.
• Hand-on experience with Salesforce integrations using APIs, MuleSoft, and external data platforms (Snowflake, etc.).
• Experience implementing AI-driven Salesforce solutions (Einstein AI, predictive analytics, AgentForce).

Preferred

• 10+ years of experience in Salesforce development, architecture, and delivery.
• Experience in regulated industries: healthcare, finance, or retail.
• Certifications in Salesforce Architecture: Certified Technical Architect (CTA), Application and System Architect.
• Certifications in Salesforce: Service Cloud, Health Cloud, Data Cloud, or Marketing Cloud.
• Experience in Marketing Cloud, Non-Profit Cloud, and Contract Lifecycle Management (CLM) integration in Salesforce.
• Background in digital transformation or large-scale IT implementations

Knowledge/Skills/Abilities

• Ability to manage vendor relationships and enterprise software contracts.
• Demonstrated excellent interpersonal, verbal and written communications skills.
• Demonstrated leadership skills to mentor, coach and develop team members.
• Demonstrated analytical, problem resolution, and decision-making skills.
• Understanding of systems integrations, data management, and application governance.
• Ability to establish and maintain working relationships at all levels.
• In-depth knowledge and understanding of Salesforce security, data modeling, governance frameworks, and automation tools (Flow, Apex, Lightning, OmniStudio).
• Strong ability to align Salesforce investments with business objectives and demonstrate tangible value.
• Demonstrated effective interpersonal, verbal, written and presentation communications skills, with the ability to present complex ideas to technical and non-technical stakeholders.

Benefits

• Medical, dental, and vision insurance
• Paid time off
• Tuition Reimbursement
• 401K
• Paid time to volunteer in your local community

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.