Overview
Skills
Job Details
Role Overview:
Seeking a highly skilled and proactive Infrastructure Architect to lead incident management and technical problem-solving efforts across our enterprise systems. This role requires a hands-on leader with deep technical expertise, strong communication skills, and the ability to operate under pressure in a fast-paced production environment.
Key Responsibilities:
Incident Management & Resolution
Technical Leadership
Infrastructure & Cloud Expertise
Operational Excellence
Communication & Leadership
Required Qualifications:
10+ years of experience in IT infrastructure, cloud operations, or related roles.
Proven experience leading incident response and technical troubleshooting.
Strong hands-on knowledge of:
AWS (EC2, VPC, S3, CloudWatch, etc.)
Salesforce administration and integration
Databases (SQL, NoSQL)
Datadog or similar observability platforms
Cisco networking (switches, VLANs, routing)
Familiarity with programming/scripting (Python, Bash, etc.) and infrastructure-as-code tools.
Excellent analytical, problem-solving, and decision-making skills.
Strong leadership and stakeholder management capabilities.
Willingness to work extended hours during critical incidents.
Preferred Qualifications:
Experience working in a hybrid cloud environment.
Exposure to DevOps practices and CI/CD pipelines.
Prior experience in a consulting or vendor-facing role.
Mandatory Skills: AWS Cloud Management .