Desktop Support Technician

Overview

On Site
$20 - $21
Accepts corp to corp applications
Contract - W2
Contract - 12 Month(s)

Skills

Desktop Support
Hardware Support
Computer Hardware
Laptop
Troubleshooting

Job Details

Job Title: Desktop Support Technician

Location: Township, OH 45069

Mode : Contract (6+ Months)

Job Description:

Relevant Experience : 3 Years minimum

Certification : A+ Hardware, Microsoft (preferred), ITIL (Preferred) , CCNA (preferred)

Hardware Support : PC (Desktop, Laptop), Tablet (Windows, Apple, Android), Printers (Network, Desk), Smart Phones, Desk Phones,

Video Conference Rooms Devices (Audio & Video)

Tools : Windows OS, MS Office, O365, Mac OS (preferred)

Ticketing System : ServiceNow (IM, SRM, AMDB, CMDB, Knowledge Management)

Others : Excellent Communication soft skills (read, write & speak)

Skillset

  • Ability to perform On-Call Support during Off-Office hours (5:00 PM to 8:00 AM), Sat/Sun and Public Holiday in case of P1/P2 Ticket or any scheduled activity. (Overtime will be taken care).
  • Travel to the Near By Site in case of a need (Mileage will be taken care).
  • Work from Office on Daily (No WFH)
  • Ability to disconnect/reconnect computer workstations, peripherals, and phone equipment
  • Hands on experience with Imaging, reimaging Windows Operating system for Desktop, Laptops
  • Ability to move/lift/carry up 50 lbs of weight
  • Safely move equipment point to point using wheeled carts and vehicles
  • IMACD & Asset Inventory experience
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

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