Overview
On Site
Full Time
Skills
Business administration
Computer science
Salesforce.com
Cloud computing
Analytical skill
Business requirements
Stakeholder management
Business process
Stakeholder engagement
SANS
Sales
Communication
Teamwork
Agile
Scrum
JIRA
Leadership
Innovation
Collaboration
Specification
Design
Training
Testing
Job Details
Skills Required:
- Bachelor's degree in Business Administration, IT, Computer Science, or a related field.
- Proven track record as a Business Analyst, specializing in Salesforce CRM.
- At least two years of experience with Salesforce, including Sales Cloud, Service Cloud, and Lightning Experience.
- Experience in the FinTech sector, with familiarity in platforms like nCinco, Fundingo, or TMO, is highly desirable.
- Strong analytical skills to translate business requirements into technical solutions.
- Excellent communication, teamwork, and stakeholder management abilities.
- Salesforce certifications are a plus.
- Knowledge of Agile/Scrum methodologies and proficiency with tools like Jira.
- Ability to perform effectively in a fast-paced environment, handling multiple priorities.
- Adherence to the highest ethical standards and professional conduct.
- Self-motivated with the initiative to take on responsibilities independently.
- A proactive and positive mindset when addressing challenges.
- Ability to work collaboratively with diverse teams in a dynamic setting.
- A commitment to teamwork and leadership, fostering a culture of innovation.
Responsibilities:
- Collaborate with stakeholders to define and understand business requirements for Salesforce implementations and enhancements within the FinTech space.
- Analyze and document business processes to identify opportunities for improvement in the Salesforce ecosystem.
- Translate business needs into detailed functional specifications for system configuration and development.
- Work closely with Salesforce administrators and developers to design and implement solutions that meet business objectives.
- Conduct workshops and training sessions to ensure stakeholder engagement with Salesforce features.
- Perform testing and validation of Salesforce solutions to ensure they meet business needs and industry standards.
- Provide ongoing support and training to users, enhancing Salesforce adoption and effectiveness.
- Stay informed about the latest Salesforce updates and best practices, continuously seeking ways to innovate within the FinTech industry.