Technical Support 3

Overview

On Site
$30 - $40
Contract - Independent
Contract - W2
Contract - 12 Month(s)
No Travel Required

Skills

Database Administration
Network Design
Computer Hardware
Customer Service
System Administration
Technical Training
Server Administration

Job Details

<>Key Responsibilities</>

  • Provide on-site and remote troubleshooting for hardware, software, and network issues.

  • Administer and support server environments and network infrastructure.

  • Lead and coordinate IT teams to develop processes and technical specifications.

  • Plan, design, and oversee analytical and technical assignments.

  • Maintain and enforce security standards and ensure data integrity.

  • Provide technical training and guidance to users and staff.

  • Document system processes, maintain records, and prepare reports.

<>Required Qualifications</>

  • Minimum 3+ years of IT experience in technical support or system administration.

  • Minimum 3+ years of customer service experience, with strong communication skills.

  • Experience in server maintenance, telecommunications, and database management.

  • Ability to analyze, document, and implement IT solutions efficiently.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.