Overview
Skills
Job Details
ServiceNow, Security Ops Analyst
About the Role
We're looking for a skilled ServiceNow Security Operations Analyst with a strong background in ServiceNow development and engineering to help accelerate delivery of a significant backlog of ServiceNow configuration and integration requests. This role requires hands-on experience building and consuming APIs, working with JavaScript, and familiarity with ServiceNow modules like WorkSpace and IT Asset Management (ITAM).
You will work closely with security, operations, and development teams to engineer integrations, build workflows, and enhance the platform's capabilities for our enterprise environment. A background in security operations or experience integrating tools like Qualys is a strong plus.
Key Responsibilities
- Triage and fulfill ServiceNow development/configuration requests from a backlog of over 150 items, ensuring timely and high-quality delivery.
- Design, develop, and maintain integrations between ServiceNow and external tools/systems via APIs.
- Build and customize workflows, forms, and dashboards using JavaScript and ServiceNow's native development tools.
- Support and enhance the use of ServiceNow WorkSpace to improve visibility and usability for internal teams.
- Collaborate with internal stakeholders to understand requirements and translate them into scalable, secure ServiceNow solutions.
- Maintain and expand usage of ServiceNow IT Asset Management (ITAM) in support of security and operational needs.
- Ensure all configurations adhere to platform best practices and security/compliance standards.
- Document development and configuration work clearly for internal knowledge sharing and compliance.
Qualifications
- Experience: 2-4 years of hands-on experience in ServiceNow development or engineering roles.
- Languages: Strong JavaScript skills for scripting and workflow development within the platform.
- Integration Skills: Experience producing and consuming APIs for tool integrations (e.g., REST, SOAP).
- Modules: Experience with ServiceNow WorkSpace and ITAM modules.
- Backlog Support: Demonstrated ability to efficiently triage and resolve configuration and development requests.
- Pluses: Experience integrating with security tools like Qualys, familiarity with ServiceNow Security Operations (SecOps) module, or knowledge of ITSM best practices.
What We're Looking For
- Someone who thrives in a fast-paced environment with shifting priorities.
- A problem-solver who can operate with minimal direction and deliver scalable solutions.
- A team player who values communication and cross-functional collaboration.
- Someone with an eye for platform governance and clean, maintainable code.
What We Offer
- Opportunity to work on a high-impact, enterprise-scale ServiceNow implementation.
- Exposure to advanced ServiceNow modules and security-focused integrations.
- Supportive and collaborative global team culture.
- Competitive salary, benefits, and learning opportunities.
Andrew Gaeth
Sr. Unit Manager - Technology Services
LaSalle Network
#LI-JN1
LaSalle Network is an Equal Opportunity Employer m/f/d/v.
LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries.
LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker's compensation, Paid Leave and Sick Leave are also provided.
View a full list of our benefits here: