Siebel CRM Lead Developer / Admin

Overview

Accepts corp to corp applications
Contract - Independent
Contract - W2
Contract - 12

Skills

Siebel
Siebel CRM
Siebel Order Management
Call Center
Marketing modules

Job Details

Siebel CRM Lead Developer / Administrator
Onsite - Minneapolis
10+ yrs profiles

Overview

We're seeking a seasoned Siebel CRM Lead Developer/Administrator to spearhead the implementation, customization, and maintenance of our Siebel CRM platform. You'll play a pivotal role in enhancing our customer experience workflows, leading technical strategy, and collaborating across teams to deliver high-impact enterprise solutions.

Key Responsibilities

  • Lead the architecture, design, development, and maintenance of Siebel CRM modules (e.g., Sales, Service, Marketing, Field Service).

  • Oversee Siebel configuration and administration, including tools like Web Tools, Workflows, Business Services, eScript, Assignment Manager, Open UI, and EIM/VBC integrations.

  • Manage technical governance, code reviews, version control, and deployment pipelines.

  • Ensure system performance, tune Siebel schema and workflows, and handle troubleshooting and issue resolution.

  • Lead Siebel CRM strategy, mentor junior developers, and provide technical and administrative direction.

  • Coordinate cross-functionally with business analysts, project managers, QA teams, and stakeholders to align CRM solutions with business needs.

  • Drive deployment and release activities, leveraging best practices for CI/CD and change management.

  • Monitor system health and RFEs, manage Tier 2 3 support, and maintain documentation and knowledge artifacts.

Required Qualifications

  • Bachelor's or Master's degree in Computer Science, Information Technology, or a related field.

  • At least 5 7 years of hands-on experience with Siebel CRM in a lead or senior developer capacity.

  • Proficiency with critical Siebel components: eScript, Workflow, Business Services, Open UI, EIM, VBC, Assignment Manager, Web Tools.

  • Strong integration experience using EAI, web services, VBCs, etc.

  • Familiarity with Siebel data model, schema design, performance optimization, and administration.

  • Experience with Siebel Order Management, Call Center, Marketing modules, or other vertical applications.

  • Excellent communication, leadership, and stakeholder engagement skills.

  • Certification in Siebel or relevant Oracle technologies is a plus.

Bonus / Preferred

  • Experience with Siebel UCM, analytics, or Oracle Cloud integrations.

  • Proven success in delivering Siebel solutions in industries such as retail, hospitality or logistics.

  • Demonstrated expertise in CI/CD practices, automated testing, and operational excellence.

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