Overview
Skills
Job Details
Hi,
Interested for below role?
ServiceNow Administrator - MS - Medicaid 144141
Walter Sillers Building, 550 High Street, Jackson, MS 39201 and Remote
Yes, at least once quarterly must be in office unless otherwise coordinated with supervisor.
Hybrid role.
The Mississippi Division of Medicaid is seeking an experienced ServiceNow Administrator/Developer to support, administer, and maintain its newly implemented IT Service Management (ITSM) module. This role is essential to ensure the ongoing performance, reliability, and enhancement of our ServiceNow environment. The ideal candidate will bring technical expertise and best practices in ServiceNow Administration, development, and support, with the flexibility to help expand the platform in the future.
MUST SKILLS:
3+ years of experience as a ServiceNow Administrator or Developer.
ServiceNow Certified System Administrator (CSA) Required.
Experience in a public sector or Medicaid environment.
Experience preparing a platform for expansion, particularly with Public Sector Digital Services or other ServiceNow modules.
Strong understanding and hands-on experience with the ITSM module (Incident, Problem, Change, Knowledge, Service Catalog, etc.).
Experience with JavaScript, Glide scripting, and ServiceNow APIs.
Familiarity with ServiceNow update sets, scoped applications, and integrations.
Ability to work independently and manage multiple priorities.
Excellent communication and documentation skills.
Thanks / Regards, GOVAN SYSTEMS INC