Technical Project Manager- Nice CXone

  • Austin, TX
  • Posted 15 hours ago | Updated 15 hours ago

Overview

Hybrid
$60 - $65
Contract - W2
Contract - 12 Month(s)

Skills

MS Teams
Nice
Project Manager
Telephony
Voice
webex

Job Details

This individual, contractor, will lead the WAS Meeting/Telephony initiative. Ensuring product requirements are met, roadmap sequenced effectively, product testing, and full initiative rollout has met product/technical requirements. Support is needed across three phases: 1) Migration from Webex to MS Teams w/ NICE vendor call recording integration. 2) Fast Follow genAI transcript capabilities for meeting summarization and action items. 3) Client digital experience to display post meeting action items and high-level summary.

Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.