Temporary Credentialing Program Administrator

Overview

On Site
BASED ON EXPERIENCE
Contract - Independent
Contract - W2

Skills

ADMINISTRATOR
PROGRAM ADMINISTRATOR
PROGRAM
ADMIN
ADMINISTRATIVE
CREDENTIALS
CREDENTIALING
INVOICING
BILLING
INVOICE
INVOICES
ACCREDIBLE
OPENWATER
SMARTSHEETS
OPEN WATER
SMART SHEETS
SMART SHEET
CANVA

Job Details

APN Consulting, Inc. is a progressive IT staffing and services company offering innovative business solutions to improve client business outcomes. We focus on high impact technology solutions in ServiceNow, Fullstack, Cloud & Data, and AI / ML. Due to our globally expanding service offerings we are seeking top-talent to join our teams and grow with us.

Direct Client Requirement
Job Title: Temporary Credentialing Program Administrator
Duration- 2 Months+
Location- Piscataway, NJ 08854
Hybrid (3 days on site, 2 days remote) once fully trained

Description
Job Summary:
The purpose of this position is to provide administrative support to the Credentialing Program, support prospects and clients of the program, and assist the Credentialing Program Specialist with applications and operations as needed.
This position reports to the Senior Manager, Education Products.

Key Responsibilities
  • Review Credentialing Program applications to ensure both accuracy and that the customer follows educational guidelines, policies and procedures.
  • Help facilitate volunteer committee review of these applications.
  • Ensure applications are fully vetted by the appropriate committee to ensure that new providers are qualified and within the client's fields of interest.
  • Provide customer service to Credentialing Program providers and internal operating units by resolving problems, answering questions, monitoring compliance, and assisting with reporting needs.
  • Assist with invoicing customers and resolving billing inquiries.
  • Provide customer service to learners that earn client's credentials, answering questions and providing support related to credentials delivery.
  • Create and maintain reports for the Credentialing Program and develop presentations using this data.
  • Use Accredible, OpenWater, and Smartsheets as required to administer the program, and answer client questions, including issuing credentials, ensuring rosters are properly formatted, and updating program metrics.
  • Use Canva to help develop digital badge images.

Qualifications
Preferred Education and Experience
  • Associate's degree in finance or business preferred, but not required.
  • Experience with Microsoft Office Suite and Google Productivity Tools required.
  • Ability to manage multiple priorities, maintain organized workflows, and meet deadlines required.
  • Strong interpersonal skills and a customer service mindset required.
  • Experience with design tools such as Canva preferred.
  • Experience with OpenWater, Accredible, and Smartsheets preferred, but not required.
  • Experience with data analysis and reporting preferred.

We are committed to fostering a diverse, inclusive, and equitable workplace where individuals from all backgrounds feel valued and empowered to contribute their unique perspectives. We strongly encourage applications from candidates of all genders, races, ethnicities, abilities, and experiences to join our team and help us build a culture of belonging.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.