Overview
On Site
Full Time
Skills
IT Operations
Spectrum
Cross-functional Team
Software Development
Technical Support
Management
Computer Science
Business Management
IT Service Management
Computer Hardware
Software Engineering
Production Support
Information Technology
Technical Communication
Firewall
Routers
Intrusion Detection
LAN
WAN
Telecommunications
Messaging
Help Desk Management
Remote Support
Asset Management
Screening
Finance
Life Insurance
Training And Development
Job Details
Job Description
The Associate Specialist I has entry level knowledge within designated Information Technology (IT) area of responsibility that is applied to specific assignments. This role executes assigned tasks and collaborates on IT projects while exhibiting consistent, current knowledge of new technologies, and platforms.
Assess, maintain, support, and modify existing solutions utilizing standard procedures and techniques
Apply methodology to support business applications, and investigate operational problems as necessary
Assist in the preparations of full spectrum of specifications and user requirements
Assist higher-level specialist in the maintenance of solutions
Participate with cross-functional team members in issue identification, process impacts, and solution development discussions to optimize end-to-end solutions
Provide on-call technical support for end users as required
Other duties as assigned
Basic Job Requirements
Accredited four (4) year degree or global equivalent in applicable field of study and one (1) year of work-related experience or a combination of education and directly related experience equal to five (5) years if non-degreed; some locations may have additional or different qualifications in order to comply with local requirements
Ability to communicate effectively with audiences that include but are not limited to management, coworkers, clients, vendors, contractors, and visitors
Job related technical knowledge necessary to complete the job
Ability to learn and apply knowledge of applicable local, state/province, and federal/national statutes and guidelines
Ability to attend to detail and work in a time-conscious and time-effective manner
Preferred Qualifications
Accredited degree or global equivalent in Computer Science, Engineering, Business Management, or other related discipline
One (1) year related experience in technical services for hardware/software engineering and production support of Information Technology (IT)
Ability to demonstrate technical and non-technical communication skills, both oral and written
Able to analyze and act upon operational reports
Strong team-oriented interpersonal skills
As applicable one or more of these skills may be required:
o Ability to analyze reports and remediate vulnerabilities in firewalls, routers, Intrusion Detection Systems, and Vulnerability Assessments
o Some proficiency with telecommunications, local area network/wide area network (LAN/WAN) and multi-platform environments
o Some proficiency in areas of voice telecommunications technologies, including cell phones, calling cards and connections with user environments
o Knowledge in support of messaging environments
o Proficiency in end user services support, including knowledge of help desk management processes, desktop support, or asset management
Notice to Candidates:
Background checks are carried out as part of any conditional offer made, including (but not limited to & role dependent) education, professional registration, employment, references, passport verifications and Global Watchlist screening.
Benefits
Fluor is proud to offer a comprehensive benefits package designed to promote employee health, wellness, and financial security. Our offerings include medical, dental and vision plans, EAP, disability coverage, life insurance, AD&D, voluntary benefit plans, 401(k) with a company match, paid time off (personal, bereavement, sick, holidays) for salaried employees, paid sick leave per state requirement for craft employees, parental leave, and training and development courses.
The Associate Specialist I has entry level knowledge within designated Information Technology (IT) area of responsibility that is applied to specific assignments. This role executes assigned tasks and collaborates on IT projects while exhibiting consistent, current knowledge of new technologies, and platforms.
Assess, maintain, support, and modify existing solutions utilizing standard procedures and techniques
Apply methodology to support business applications, and investigate operational problems as necessary
Assist in the preparations of full spectrum of specifications and user requirements
Assist higher-level specialist in the maintenance of solutions
Participate with cross-functional team members in issue identification, process impacts, and solution development discussions to optimize end-to-end solutions
Provide on-call technical support for end users as required
Other duties as assigned
Basic Job Requirements
Accredited four (4) year degree or global equivalent in applicable field of study and one (1) year of work-related experience or a combination of education and directly related experience equal to five (5) years if non-degreed; some locations may have additional or different qualifications in order to comply with local requirements
Ability to communicate effectively with audiences that include but are not limited to management, coworkers, clients, vendors, contractors, and visitors
Job related technical knowledge necessary to complete the job
Ability to learn and apply knowledge of applicable local, state/province, and federal/national statutes and guidelines
Ability to attend to detail and work in a time-conscious and time-effective manner
Preferred Qualifications
Accredited degree or global equivalent in Computer Science, Engineering, Business Management, or other related discipline
One (1) year related experience in technical services for hardware/software engineering and production support of Information Technology (IT)
Ability to demonstrate technical and non-technical communication skills, both oral and written
Able to analyze and act upon operational reports
Strong team-oriented interpersonal skills
As applicable one or more of these skills may be required:
o Ability to analyze reports and remediate vulnerabilities in firewalls, routers, Intrusion Detection Systems, and Vulnerability Assessments
o Some proficiency with telecommunications, local area network/wide area network (LAN/WAN) and multi-platform environments
o Some proficiency in areas of voice telecommunications technologies, including cell phones, calling cards and connections with user environments
o Knowledge in support of messaging environments
o Proficiency in end user services support, including knowledge of help desk management processes, desktop support, or asset management
Notice to Candidates:
Background checks are carried out as part of any conditional offer made, including (but not limited to & role dependent) education, professional registration, employment, references, passport verifications and Global Watchlist screening.
Benefits
Fluor is proud to offer a comprehensive benefits package designed to promote employee health, wellness, and financial security. Our offerings include medical, dental and vision plans, EAP, disability coverage, life insurance, AD&D, voluntary benefit plans, 401(k) with a company match, paid time off (personal, bereavement, sick, holidays) for salaried employees, paid sick leave per state requirement for craft employees, parental leave, and training and development courses.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.