Citrix VDI Admin

Citrix VDI Admin

Your key responsibilities

• Provide Level 3 (SRE) operational support for the customer s VDI products and services
• Support in the recruitment, provision and management of Level 2 and Level 3 global teams to support the customer s ngVDI 24 x 7 follow-the-sun environment
• Manage and run production environments that deliver the customer s ngVDI products
• Maintain and execute all DR activities in support of in scope products
• Partner within Monitoring & Stability, Virtual, Mobility and the other EUC functions to enhance and advocate availability and resilience of End User products. This is both to underpin the delivery of core business applications and to support the ability to serve our clients and to create revenue
• Apply a rigid SRE / DevOps framework to ongoing monitoring and automation of the products under support
• Available for an on-call rota to cover incident management out of hours / weekend
• Adheres to and promotes the Company values and ethical framework

Your skills and experience

• A background in SRE or DevOps in Virtualisation technologies, ideally Citrix and Nutanix
• Experience supporting large organizations in globally diverse locations
• Knowledge and experience of supporting and administrating enterprise level Windows devices and configuration and management systems
• At least three years experience scripting at an advanced level with PowerShell in automating solutions to virtual and Windows desktop environments
• At least three years experience with setting up the monitoring of Windows desktop or virtual environments and implementing hands-free healing based on events with tools like: Systrack, New Relic and Citrix Analytics
• At least two years experience setting up, configuring and implementing Virtualization products

Disclaimer

HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to for investigation.

Compensation and Benefits

A candidate s pay within the range will depend on their work location, skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.