Senior Implementation Specialist, Service Delivery - SIMS 25-25637

Overview

On Site
Depends on Experience
Accepts corp to corp applications
Contract - W2
Contract - Independent
No Travel Required

Skills

Scripting
Service Delivery
ServiceNow
Storage
Operational Excellence
Problem Solving
File Systems
ITIL
Issue Tracking
Knowledge Transfer
Management
Data Storage
Dell
Disaster Recovery
EMC
Enterprise Storage
FOCUS
Analytical Skill
Collaboration
Communication
Conflict Resolution
Data Security
Mentorship
Regulatory Compliance
Replication
SIMS

Job Details

Job Title: Senior Implementation Specialist
Location: Baton Rouge, LA

Job Description:

We are seeking a highly skilled and motivated Senior Implementation Specialist to join our team in Baton Rouge, LA. The ideal candidate will have a strong background in enterprise storage solutions with a focus on PowerStore Replication, Metro Volume, and File System Replication. This role requires a hands-on, technically proficient professional who can take ownership of implementation tasks, provide guidance to team members, and drive operational excellence.

Key Responsibilities:

  • Lead the implementation and configuration of storage replication solutions, including Dell PowerStore Replication, Metro Volume, and File System Replication.

  • Perform routine administrative tasks, maintenance, and support of enterprise storage environments.

  • Assist in day-to-day operational support, including incident ticket management and troubleshooting.

  • Collaborate with cross-functional teams to ensure successful solution deployment and integration.

  • Conduct knowledge transfer sessions and provide mentoring to junior staff and team members.

  • Document configuration, procedures, and technical resolutions following industry best practices.

  • Ensure all implementations follow best practices and compliance standards for performance and security.

Required Skills & Qualifications:

  • 5+ years of experience in storage systems administration or implementation, with a focus on enterprise-grade storage technologies.

  • Proven experience with:

    • PowerStore Replication

    • Metro Volume

    • File System Replication

  • Strong understanding of data protection, disaster recovery, and replication technologies.

  • Ability to manage multiple priorities and projects simultaneously.

  • Excellent troubleshooting, problem-solving, and analytical skills.

  • Strong written and verbal communication skills.

Preferred Qualifications:

  • Certifications in Dell Technologies (e.g., Dell EMC Proven Professional).

  • Experience with automation tools and scripting is a plus.

  • Familiarity with ITIL processes and ticketing systems like ServiceNow.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.