Business Execution Consultant

Overview

On Site
USD0 - USD0
Contract - W2

Skills

Business
Execution
Consultant
call center
technical

Job Details

STRATEGIC STAFFING SOLUTIONS (S3) HAS AN OPENING!

Strategic Staffing Solutions is currently looking for a Business Execution Consultant for a W2 contract opportunity with one of our largest clients!

Candidates should be willing to work on our W-2 ONLY, NO C2C

Job Title: Business Execution Consultant

Role Type: W2 only

Duration: 12 months

Locations: Charlotte, NC
Shift times :
9a.m. 6p.m.
11a.m. 8p.m.


Responsibilities:

Participate in or provide support for low complexity initiatives within Business Execution. Review basic or tactical issues, policies, or procedures for which answers can be quickly obtained related to low-risk tasks and deliverables with narrower impact in Business Execution. Receive direction from supervisor and exercise judgment within defined parameters while developing understanding of function, policies, procedures, and compliance requirements. Provide information to client personnel in Business Execution

Key Skills:

1) Broad Technical Exposure
2) Strong Communication Skills - Phone and Written Communication skills
3) Phone Support background

Required Skills:


  • Microsoft office, proficient pc skills, adaptability and flexibility a plus
    need flexibility, working in a support environment , answering calls, emails, etc
  • Prior experience providing Support with technology within a call center environment.
  • Resources who have worked within a technical support role in the past Level 1 or 2 would be a good match for this position. It is not highly technical in nature they should provide excellent customer service via the phone and have excellent written and verbal skills to support customer base.
  • A resources should have general technology exposure and experience providing support across multiple platforms and environments will be helpful.
  • Call volume will not be measured as much as providing resolution to the issue when brought forward.



Beware of scams. S3 never asks for money during its onboarding process.

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About Strategic Staffing Solutions