IT Support Analyst with POS

Hi,

We re very excited to inform you that currently we have a potential opportunity for IT Support Analyst with POS @ OH location. So kindly please let me know if you are interested in this position, and please find the JD as given below. Thank you.

Core Job Responsibilities:
Directs field personnel in installing new payment terminal equipment and related hardware and software
Provides accurate verbal instruction for diagnostics or installation as needed
Configures and upgrades software on newly installed devices
Identifies and corrects issues before a location is aware of a problem
Manages multiple tickets and working them in order of priority
Completes other duties, including special projects, as assigned by Management
Job Requirements:
Eligibility Requirements:
Experience working in a support or IT environment supporting a POS system, to include Site Server, Credit Server or other relevant systems. Experience working with Fuel Controller, Pumps, and CRINDs. Ability to troubleshoot and fix complex issues relating to the entire Business Unit.
Work Experience Desired:
Minimum of 3 years working with POS systems.
Ability to work in a fast-paced environment.
Attention to detail with emphasis on accuracy and quality.
Ability to prioritize work to balance multiple projects and deadlines.
High level of organization
Other Skills:
Experience maintaining and enhancing a Point of Sale system.
Familiarity with POS data and functions; items, barcode, sales, voids, promotions, specials, discounts, methods of payment, electronic journaling, taxes, etc.
Test new hardware and software and recommend changes as needed.
Responsible for providing advanced support on escalated calls from Store Support relating to hardware and/or software issues.
Must be extremely organized and motivated.