Overview
Hybrid
Depends on Experience
Contract - W2
Skills
Mainframe
Production support
Servicenow
ITSM
cobol
JC2
app dynamics
Job Details
Role: Platform Support Engineer / Mainframe Production Support
Charlotte, NC- Hybrid
Required Qualifications:
- 5+ years of Software Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- Hands-on experience with ServiceNow for ITSM processes (incident, change, and problem management).
- Solid knowledge of mainframe environments (e.g., COBOL, JCL, DB2, CICS, CHANGEMAN, NDM) and API integrations (REST/SOAP).
- Good communication skills and ability to drive adoption of enterprise capabilities, tools, and innovation improving availability in a multi-app ecosystem by evolving observability, monitoring, logging, synthetic monitoring. Exposure to SRE Concepts and Tools - especially Observability and Automation tools (Splunk, AppDynamics, SiteScope, Thousand Eyes etc).
- Experience in SDLC and Agile tools such as JIRA, SharePoint, Confluence etc.
Desired Qualifications:
- Strong understanding of Stock Brokerage/Trading Business processes, including order management, trade execution, settlement., Securities Lending.
- Experience with vendor management - Act as the primary liaison with third-party vendors, ensuring service levels are met and resolving escalations.
- Experience with Production Mainframe Scheduling Tool ZEKE
- Exposure with CI/CD tools (e.g., Jenkins, Harness, Azure DevOps, JSON/XML, YAML, github)
- Experience working on cloud platforms PCF, Redhat OCP, Azure etc
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.